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Business Profile

Baton Twirling

Dazzling Dynamics

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/28/2022

    Type:Service or Repair Issues
    Status:
    UnpursuableMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    December 13th, 2022 at 8:46am I paid **** ******* $35 for the month of December tuition. She has no contract and the amount of money is verbal. The 35 a month is for 1 practice a week. We only had practice December 6th and that was it. She canceled all 3 other weeks practice and she canceled a parade we were supposed to attend. I asked her for my money off next months tuition as none of us customers didn’t approve of the cancelation and that we lost our moneys worth of the month. She started becoming very hostile and refused. This is very unprofessional and for a business to treat their customers like this is wrong.


    I have added screenshots of the conversations between Rene, the group chat with other moms, and I. These all include the time stamped dates of each message. These should all include the 3 weeks we have missed. Calculations result in $26.25 in money that I would like refunded. Since we only had 1 practice which is $8.75/ week.

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