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Business Profile

Computer Software Developers

RealDefense LLC
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for RealDefense LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RealDefense LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • RealDefense LLC

      150 S Los Robles Ave Ste 400 Pasadena, CA 91101-4675

      BBB accredited business seal

    • Sammsoft

      336 228th Ave NE Ste 301 Sammamish, WA 98074

    • RightHand IT

      4770 Baseline Rd Ste 200 Boulder, CO 80303

    • Sammsoft

      23316 NE Redmond Fall City Rd Ste 667 Redmond, WA 98053

    • Support.com Inc

      4325 Commerce st. ste 111-422 Eugene, OR 97402

    Customer Review Ratings

    4.33

    Average of 304 Customer Reviews

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    Review Details

    • Ron G.

      Date: 01/10/2023

      Although it's expensive is also a great product! After paying 200 dolars for this package I found I could have gotten it FREE through my internet provider .....AND I STILL KEPT IT!!!!....its that goood

    • BRUCE D.

      Date: 01/08/2023

      My PC was having freezing-up issues and I needed help in resolving those issues. My first contact was with ************ and he said he found a program that was causing my issues and removed it. The next day, I still had issues with my PC freezing up and called the ***** number. ******* was the name of the last technician and he went thru my PC with a fine tooth comb and it seems that he was able to finally get my PC to working normally again. My thanks go out to ******* and *****.

    • Doug G

      Date: 01/08/2023

      My *************** was excellent and great to work with.

    • Linda P

      Date: 01/06/2023

      It appears that when you purchase software I.E. system mechanic, you are also obligating yourself to auto renewal of tech support that is initially included at zero cost. I received an email two days before being charged for tech support and it indicated that I had a zero balance, so I didn't pay much attention. The following day I received a message from PayPal that IOLO / RealDefense LLC had charged me for tech support, so I looked into how this happens. I have spent hours trying to contact IOLO to get a better understanding of what this charge for or when I obligated myself. I find it very amusing that while you wait for a customer service agent the recording speaks to being aware of fraudulent tech support companies' I believe they should include themselves in that group. Do your research as both IOLO and RealDefence LLC are not solid companies and fall into the deceptive and buyer be aware classification. I do not expect to get any resolution from these shyster's, and I am glad that i used PayPal initially.

    • AMBURNETTE S

      Date: 01/05/2023

      The ********* I had was able to fix my problem very quickly. Th previous techs were unable to fix my problem and mainly concentrated on selling me more programs. 5 stars for the *********, 0 stars for all the previous techs that only wanted to sell me more product.

    • Gail M

      Date: 01/03/2023

      Great service. Handled my problem with ease. Very professional.Happy with the results.

    • Laureen H

      Date: 01/01/2023

      Efficient and understanding tech support. ******** did an excellent and professional job.

    • Randall H

      Date: 01/01/2023

      They had my new program up and running in minutes, no fuss no muss

    • Ralph K

      Date: 12/31/2022

      Did a good job with adjusting computer performance and operation speed

    • Anthony K

      Date: 12/30/2022

      ******* did an excellent job. I will call once a month in the future. for clean up and tune up. Thanks again *******.

    RealDefense LLC is BBB Accredited.

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