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Business Profile

Process Server

CalProcess Servers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Process Server.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/28/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ******* ******* to serve my papers in my family law case. When I emailed him for a quote he emailed me back and gave me a quote. we spoke on the phone and he seemed pretty knowledgeable about the process and what information I needed to provide. He said I need to take the papers to the *** store and drop them off I be his mail box. He also told me to give him as much details as he can about the person needed to be served along with photos, and his license plate number to his car. This seemed reasonable considering the situation and ******* had to serve the papers in a place of business. I followed the directions and he sent me an email with a form to fill out regarding my payment. So I filled that out as well. Two weeks later went by and I heard nothing from him. I emailed him asking him for an update and he never responded. I called him and left him a voicemail and he never returned my call. It has been a month and still nothing. I had to find another company to serve the papers and now the papers are not served on time. I also checked his reviews on **** and he does this to a lot of people. So now he has all my information regarding my case, the minors involved in my case, and my debit card information.

CalProcess Servers is NOT a BBB Accredited Business.

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