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Business Profile

Property Management

The Cadman Group

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/12/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Disputing $5,500 rent adjustment for the *****************************************************************************. The kitchen and Living Room has been unusable due to rodents dwelling underneath sink and inside stove and in 2 areas in the living room making the kitchen/living room unsanitary due to rodent nesting, urine and droppings.The landlord was first notified of this issue on 01/30/25 via text letting her know there was a foul smell coming out of the stove hood, but in reality it was the stove itself. Didnt know there was a rodent problem until March.A functional kitchen/Living room is a fundamental aspect of a habitable living space and is included in the lease agreement. Being unable to use the kitchen/ Living room has caused significant inconvenience and disruption to preparing meals and carrying out daily household tasks. There has been a need to frequently buy expensive takeout daily. Our new dishwasher was also destroyed by the rodents chewing up the cables and couple different areas.Therefore, a rent adjustment is believed to be fair for the period during which the kitchen was unusable. A partial refund of rent for the time period from 03/01/25 until we have a functional kitchen is requested. On 04/02/25 I opened up the stove and realized there was a large rodent nest underneath the stove burners full of dropping and urine with awful smell. After submitting this to the managing company Cadman Group is retaliating giving us a 3-day notice to Perform covenant or quit.

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