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Business Profile

Pest Control Services

Trubug Pest Control

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/21/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been having problems with this company for over *******. They don't come out and spray for pest like they are scheduled too. They have charged me for the last 2 months and and didn't come out. I have to call back as soon as they leave because they didn't solve the pest problem. My husband and I call and call and call and we leave message for someone to get back to us and they don't for weeks until we call on repeat again. We have told them over and over again that if they are charging us they need to be coming out and they also told me from November 2024 until spring 2025 it should only be a $40 a month because they take the mosquitoes spray off but they are still charging me over $90 monthly. We have told them since they have charged us twice and didn't not do a service to take that money and terminate the contract but they are still trying to get another $150 to do that.

Trubug Pest Control is NOT a BBB Accredited Business.

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