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Business Profile

Graphic Designer

Aaron Davis Graphic Design

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/04/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In January 2024, Aaron ***** took on a graphic art/pitch-deck job for me and never fulfilled and never gave me my money back

  • Initial Complaint

    Date:07/09/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Beginning in November of 2023, I engaged with the Proprietor to design a pitch deck. He required a $1500 payment, to be made in full before the work was started. I expressed to him that I would like the completed deck by February. February came and went. He then promised March. Nothing came in March. I expressed that I had to close the project by 4/15/2024 and he said he would finish it for me by then. Sometime around the last week in April, he sent me a couple of pages of a ***** page deck, and the work did not reflect the design requirements I provided to him during our initial conversation. I asked for a refund, which he agreed to, but has not produced. In early May, he said it would take a few weeks. My request to have a commitment of 5/31 for the refund went unacknowledged. I wrote to him again mid-May and said that I needed the refund by 5/31. He did not reply. As the requested refund date approached, I wrote him yet again and said that if I did not receive the refund by 5/31, I would have to escalate the matter to a third party, since he won't communicate with me or give me the refund. He did not respond. He has had my $1500 for eight months and has made no attempt to reconcile. I no longer want to work with him; I just want my refund.

Aaron Davis Graphic Design is NOT a BBB Accredited Business.

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