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Business Profile

Debt Consolidation Services

Monitor Debt Resolution
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Reviews

Customer Review Ratings

1

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Review Details

  • Jonathan P

    Date: 08/27/2025

    Nice at first, however purposefully left out the information that they take 29% of all the debt they help you with. For us that would have been $7,000. I took time to decide and the representative I spoke with, ****, became more and more pushy. Then he started being a complete rude pushy salesman by saying things like some people just like losing money I guess. Then told me I wasnt serious about my own finances. If I go with debt relief it definitely wont be with Monitor Debt Relief, not because of what the company offers but how they conduct business and talk to people.

    Monitor Debt Resolution

    Date: 08/29/2025

    Dear Mr. ************ you for taking the time to share your feedback. We sincerely apologize that your experience with our team did not meet the professional standards we strive to ************ are absolutely right to expect respectful, transparent communication throughout our consultation process. The comments you experienced from our representative were unacceptable and do not reflect our company values or training standards.We have thoroughly reviewed the interaction and have already taken steps to address this with our team member through additional coaching and training. We are committed to ensuring all clients receive the courteous, pressure-free service they deserve when exploring their financial options.Regarding our fee structure, we want to be completely transparent: our standard contingency fee is clearly outlined in our initial consultation and all documentation. We understand this is a significant financial decision, and every client deserves complete clarity about all costs upfront.While we recognize we cannot change your experience, we are using your feedback to strengthen our training programs and ensure this situation does not happen again. We genuinely appreciate clients who hold us accountable to our standards.We wish you the very best in resolving your financial situation and finding the right solution for your needs.Sincerely,Monitor Debt Resolution

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