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Find a Location

Sunbright Solar, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSunbright Solar, LLC

    Solar Energy Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/10/2017

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Tucson, AZ 85711-6338
    BBB File Opened:
    1/24/2017
    Years in Business:
    7
    Business Started:
    12/7/2016
    Business Started Locally:
    12/7/2016
    Business Incorporated:
    12/7/2016
    Accredited Since:
    2/10/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 311054 for this business, issued by Arizona Registrar of Contractors. The expiration date of this license is 11/30/2030.

    These agencies may include:

    Arizona Registrar of Contractors

    400 W Congress St STE 212

    Tucson AZ 85701

    (520) 628-6345

    https://www.azroc.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Daniel Schippers, CEO
    • Mr. Royce Ryder, Member
    Contact Information

    Principal

    • Mr. Daniel Schippers, CEO

    Customer Contact

    • Mr. Daniel Schippers, CEO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/08/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I am filing a complaint on my behalf against Sunbright Solar. I started the solar process in Aug 2022 and knew it would take some time. After my project approval by TEP in October, I did not hear any information regarding my install date from Sunbright. I had to reach out to Sunbright to find out if I would have an install date set. I was told they are fully booked for November and would hear back at the end of November for my install date for December. Once the end of November came, yet again no communication. I had to reach out again requesting an install update and was told again my project would be pushed back to January. After the run-around, I decided not to move forward. I have lost confidence in the company. When I explained my concerns to a rep by the name of Adrienne, I was told I was acting silly and ridiculous. Once, I told the lady I would not be treated this rudely and that I wanted to speak with a manager. She would not pass me on to anyone else and told me she was the company's owner. I was told that I would accrue fines for canceling my project. I told the rep that I would file a complaint, as that was never discussed or explained to me during the salesperson visit. I wish to file a formal complaint as one I haven't received any product, and this was an expense that was not explained to me during the sale.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nathaniel S

    5 stars

    12/23/2023

    Sunbright Solar The purchase process:We purchased solar from Sunbright Solar. *** is a no non-sense sales rep. ** is respectful to his clients. ** gives intelligent answers. ** doesnt sugar coat anything. ** gives the best sales service that a person can get in any industry.During the process, *** gave us a monthly phone call to find out if we are still interested. ** would say something like, Hi, where are you at in the process? Is everything good? Then he would inform us about lender rate changes (usually higher) and/or upcoming product improvements. Given the latter, he would recommend we continued to hold off a couple weeks. I never felt bothered or hustled by ***.*** is informative, respectful, and keeps you in the loop.Post purchase agreement:**re is where *** really started to shine.No big project comes without hiccups. Ours was with communication and poor performance with the lender for our bridge loan. *** got on the horn with them, he handheld us and the bank through the process. ** earned a lot of respect from us for the service.Installation:*** knows how to handle his customers needs. Installation came, and we werent happy with the street view of our panels. They were placed too high. No problem, he had an employee come out within a couple days to make us happy. I got on the roof and looked around. The installation was clean.Warranty:So, we cant get a break here. Apparently, diodes on a solar panel go out at a rate of less than a panel per million. We got one. The panel company gave us some run around about getting the new panel.*** is on it. ** spends some of his time to check on us. ** tried to come out on his off day to get some readings. The faulty panel was replaced with a new one. *** continues to go above and beyond.Sunbright was there to help us see it through some thick. Sunbright Solar is the real deal. *********************** really made our solar experience great!?? If you are looking into solar, Id give ********************** a call.

    Local BBB

    BBB Serving Southern Arizona

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