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Business Profile

Service Animals

Destination Recovery

Reviews

Customer Review Ratings

4/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromSharon B

    Date: 02/29/2024

    5 stars
    ***** contacted me very quickly and explained everything in detail. She was understanding of my situation and went beyond my expectations. The rental office emailed me a thank you once they received the *** Letter. I definitely recommend their service. Thank you *****.

    Destination Recovery

    Date: 04/04/2025

    Hi ****** and ********! Thank you for adding your glowing review to our Better Business Bureau profile. We truly appreciate your support.Dr. **** and *****
  • Review fromKimberly M

    Date: 01/18/2024

    5 stars
    I was amazed at the response time and service I received from this business. As a disabled veteran, I was very pleased with how comfortable I felt during the whole process. I was made to feel important and respected, something that many businesses fail at. I have recommended this business to my fellow veterans because of these positive interactions with ***.
  • Review fromKaylee R

    Date: 09/01/2023

    5 stars
    Excellent provider! Thankful for his attentiveness and genuine care for and resolution of my situation!
  • Review fromTaryn R

    Date: 11/29/2022

    4 stars
    I filled out information to be contacted by them and just as I submitted my info, they called within minutes and talked about my situation, completed the payment and sent an *** letter to me within 24 hours, and now my poodle lives with me at no expense in my college apartments!!

    Destination Recovery

    Date: 12/01/2022

    HelloTaryn, Thank you for the kind review. We are pleased that you are happy with our response time and service. We are also very thankful that you are now able to have *** with you, providing the wonderful support that he does.We're happy with the four stars, but please let us know how we could have earned five stars so that we can improve.Thank you, ***** American Support Animals
  • Review fromBeverly

    Date: 10/04/2022

    1 star
    I recently contacted this company for help obtaining information and receiving documentation to allow me to have an emotional support animal in my housing. My college called it a scam company and said the support provided was unusable. I relayed what my college said to the company. This resulted in the lady ***** who runs the company calling me four hours later after I had called telling me good luck getting documentation, and passive aggressively berating me for my honest confusion and skepticism. I would not recommend this place to anyone if this is how they respond to any criticism. Be more professional ***********************.

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