Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Card Processing Services

Nuvei Technologies Inc

Headquarters

Reviews

This profile includes reviews for Nuvei Technologies Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nuvei Technologies Inc has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.67/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromShanna G

      Date: 07/21/2025

      1 star
      They collected monthly payments for years after I closed the account. They could see there was no transactions on my end for years but they didn't ever inquire and just kept charging the monthly fee. When I contacted them after finally figuring out their name as it came up as a weird numbered company on my account that even Visa specialists couldn't decipher, the Nuvei agent blocked my number and never called me back.

      Nuvei Technologies Inc

      Date: 07/23/2025

      Hi ******,

      Thank you for bringing this to our attention. I'm genuinely sorry to hear about the inconvenience and frustration you've experienced.

      We take concerns like yours very seriously and are committed to investigating this matter thoroughly. Please rest assured that blocking a

      customers number is completely against our values and policies, and we will be reviewing this behavior internally.

      Our team will be reaching out to you within two business days to assist you further and work toward a resolution.

      We appreciate your patience and the opportunity to make things right.

      Best Regards,

       

      ********

      Nuvei Customer Experience Team

    • Review fromTroy B

      Date: 02/21/2023

      5 stars
      I've been using paya for 5 years and have processed millions of dollars of payments with them. The internet is the Wild wild west and most people don't leave reviews unless they are unhappy. The team i've worked with at paya has been 5 star people.

      Nuvei Technologies Inc

      Date: 02/24/2023

      We appreciate the kind words, and of course our continued partnership and you allowing us to process payments!
    • Review fromPatricia B

      Date: 01/23/2023

      5 stars
      Paya has been a fair and transparent company to work with and their support team is very responsive when I have questions.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.