Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Risk Management

Addison Butler and Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Risk Management.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/11/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Im a Philadelphia Firefighter, the past few years have been tough to say the least. After divorce, bankruptcy, and on the job injury, that kept me out of work for 2 yrs, I finally got my life back together, and have my credit score where I need it to be to buy a house. But Just recently a mediation company called me and said that Im being sued for $ ******** . They said they notified me by mail, and that is a lie. The company told me this will go on my credit report, and I would have to pay the full debt. The company then told me I could settle out of court for ***** and save my credit. I told them if I actually *** this debt the bankruptcy should have covered it. The person handling my case ***** More then said they know I have the money now through credit and bank records, and have proof its my debt, and that there are no statute of limitations. So I asked for some info about the debt, the info was limited he said they dont have to give me that info. I paid $300.00 dollars and went on a payment plan of ****** a month. ***** More told me if I find proof debt was satisfied, or fraudulent they would refund my money. I started to investigate and called the supposed creditors, and my bankruptcy lawyer. They all told me there was no such account, and to call the authorities. I called them back and they were very threatening in saying will see you in court, and refunded my money, I told them I just needed more info to investigate, because I dont want my credit tanked. They said they dont have to give me any more info. They then recharged my card ****** because that was all I had. I investigated more, called back to complain and get more info. We got into a heated argument, the case ******* ***** More wont even take my calls since he recharged my card. Now they say they wont refund my money because I signed a contract, and will see you in court. Is this legal. Can you please help because they have the power to set my life back. Thank you.Sincerely ******* *****

  • Initial Complaint

    Date:05/16/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Addison Butler *** called & said that there were legal documents for a civil offense. Gave a number to call. I called &the other *** said that I owe $8952.52 for a *********** card that I never had. Contacted ****************** confirmed I never had the card &I don't owe the money.

  • Initial Complaint

    Date:03/09/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has been calling me and harassing me almost everyday about information I do know about. They call me during my work hours and have a third party call me as well. I talked to them once and they are saying they are filing a legal complaint on behalf of *************** about a **** I had in 2006, which is almost ********************************************************************************************************************************* with wage garnishments and are using scare tactics to say if I don't pay before we hang up, there will be a lawsuit filed against me. This company seem like they are going around fraud people out of money. They say the debt is on my credit report in which i checked and its on none. I dont know if this is a real business because I cannot find it on none of the debt collectors sites nor on BBB site.

Addison Butler and Associates is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.