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Business Profile

Gastroenterologist

Reddy GI Associates, LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gastroenterologist.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/26/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In November of 2024, I had 2 procedures performed by Reddy GI. The first on 11/08/2024 and the other on 11/12/2024. I provided my insurance information. I had health insurance through H&R Block (a seasonal position) and also through ********. Shortly after my procedures I began receiving monthly statements billing me for the full amounts for each procedure. I called the number on the statement and was informed that ************** had merged with Reddy GI, but they could not do anything about my bill as Reddy GI is responsible for any ******** prior to the merger. I have tried calling Reddy GI numerous times to inquire as to why they did not bill my other insurance, and to also point out that, according to AZ Complete Health, they billed under the wrong codes. I get no response whatsoever from Reddy GI. They are now stating that I am being sent to a collection agency. I need help getting some kind of resolution to this issue.

  • Initial Complaint

    Date:05/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March 8th of this year I was charged a co-pay of $552.80 for a procedure which was covered at 100% by my insurance company. Upon realizing I was owed a refund for the co-pay, I reached out via telephone immediately and never received a response until leaving a message with the *** of the company, ***********************. On 04/18/24 she responded via email they are changing their billing system and I should expect a check within two weeks.That time frame came and went and a follow-up email was sent to ****** on 04/30/24 which she replied "I reached out to billing, they report the check will be printed and mailed out by the end of next week". Needless to say, I have still not received my refund and she is now not responding to my emails. It certainly seems to me they are now holding onto my refund and refusing to pay what is owed back to me. Please file this complaint and assist me with resolving this issue.Thank you!

Reddy GI Associates, LLC. is NOT a BBB Accredited Business.

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