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Find a Location

RV City, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRV City, Inc.

    RV Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/1999

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2095 N Highway 90, Huachuca City, AZ 85616-8397
    BBB File Opened:
    9/1/1989
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Incorporated:
    8/3/1987
    Accredited Since:
    8/1/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of L00001696 for this business, issued by Arizona Department of Transportation

    These agencies may include:

    Arizona Department of Transportation

    PO Box 2100 Mail Drop 552-M

    Phoenix AZ 85001

    (520) 629-9808

    https://www.azdot.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. Ronald Hoffman, President
    • Mr. Toby Cotner, General Manager
    Contact Information

    Principal

    • Mr. Ronald Hoffman, President

    Customer Contact

    • Mr. Toby Cotner, General Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/15/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    ****, the manager of RV city told me that the toy hauler I was going to purchase was like brand new only used two weeks he lied. I drove 550 miles from Elephant Butte New Mexico, to his place near Tucson 9 Hour Dr. and $200 in gas. I drove there to pick up the RV, The RV had a hole through the bottom of the floor and cabinets and kitchen had scratches all over it. The wall in the living room did not have a TV and did not have the mount and had scratches and holes all over the wall, I asked him what the heck is this and he said the bracket was broken for the TV and he just took it off. The salesman **** I mention what is this hole in the floor what the heck happened he says I don’t know somebody dropped something on it it looked like it was a bullet hole all the way through, he told me not to worry about it just put a piece of tape over it I’m paying $40,000 for a trailer with scratches torn up with holes in the floor I told him you’re crazy I’m not buying it. These people are liars and thieves please be careful buying a trailer from these criminals. I think I should be compensated for my gas and my time. I am thinking about hiring an attorney and sue in these people I don’t want them doing this to other people!!!
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeffrey S

    5 stars

    02/12/2022

    I cannot sing the praises of the service manager of RV City loud enough. ***************************** has worked on my custom ****** Elite II ever since I brought it home to ******* from the factory in Tennessee in 2017. Most of his Mats has been on performing upgrades. The ****** is a unique four-season, multigenerational camper, and I am extremely picky about who works on it. (Look up ****** Travel Trailers to see why.) Mat has taken the time to learn the unique features of my camper, and when he has doubts about how to handle a job, he consults with me. Also, he does not hesitate to confer with specialistssuch as component manufactures representatives or the ****** company itselfto learn how to handle situations with which he may be unfamiliar. While he takes the time to understand what is required, he works remarkably quickly. I am always impressed with the quality of this work. I recently requested that he do a major upgrade involving some quite technical electrical work. As usual with Mats work, the end-product more than met my expectations. If you can get Mat to work on your RV, you will be lucky indeed.

    RV City, Inc. Response

    02/16/2022

    Thank you Sir for the kind remarks and using RV City for your service needs. We are proud to have Mat as ************** who always tries to go the extra mile and do the job right.

    Local BBB

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