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Business Profile

Window and Door Installation

Window World of Gulf Coast

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromDoug B

    Date: 08/13/2024

    5 stars
    The sales and the installation of all my windows in my home has been a blessing. They were beyond my expectations. The final product is beautiful inside and out.
  • Review fromRita P

    Date: 04/11/2024

    1 star
    Window World in ********************* offers poor customer service, poor installation, poor follow up, the owner avoids talking to the customer. Worse experience I have EVER had. I would never recommend this company to anyone.
  • Review fromSusan B

    Date: 06/14/2023

    1 star
    We ordered all new windows and sliding door sets. We waited 8 months for the installation, which was during the supply chain debacle, so didn't blame ** for this delay. The tech who came out to measure the windows was incredibly nasty. We were having hardwood floors installed and the floor installer, was appalled by the way the ** world tech spoke to me. However, when my husband took over the conversation the cowardly ** tech changed his tone. It seems that ** outsources the installation of their products to other companies. So the first company that come out and installed all of the windows, was not qualified. Two very large windows, one in the guest room and one in the dining room leaked. A second installer came out and installed all of the doors and one last window that required them to close in a french door opening and install a window. All of the windows and doors that the second install team handled, functioned perfectly, no leaks. The second installer let us know that the flashing was not installed properly on the leaking windows. Weeks of cleaning up rain water then, ** sent out another team to install the flashing. Note, were told by ******* (very nice)/ ** that the 1st installer incorrectly drilled through the window frames causing the leaks. The leak ruined the new hardwood floors in the guest room. ***/** (liar), told us that our old siding was the cause of the leaks and they would not cover the repair of the new hardwood floors. How that is possible as all the other windows and doors still had the old siding and they didn't leak-nonsense! Weeks passed and ** finally sent out a 3rd installer with new window frames, who removed the damaged frames and reinstalled the windows completely. This solved the leaking issue, but we were stuck paying $1100 to have the new hardwood floors repaired. Overall, I don't recommend ** as they have no quality control over the outsourced installers they hire. Pick a company with in-house installers.

    Window World of Gulf Coast

    Date: 06/15/2023

    Your statement made is incorrect, will be glad to upload picture of your siding with large gaps between the ****** to show that is your water problem not WW Windows.

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