Business ProfileforEconomy Air Heating & AC.

Business was called because they were on the AC manufacturer's website as being an approved vendor. Company came out same day that called and was onsite no more than 30 minutes. Employee was up in the attic checking AC unit and said he knew exactly what was wrong. At that time he came down from attic went to his truck then went back into attic. Did not tell me what was wrong or anything. After being in the attic for ~8 minutes he came down and said it was fixed and left. After I waited an hour the thermostat still read 72 degrees. 10 minutes after he left I received a bill for $550, it says it was for the part he apparently replaced and a charge for filing warranty (which the manufacturer told us we should not have that charge if he is an approved vendor). He said he misbilled us when I talked to him the next day and sent us a new bill that is $50 dollars cheaper and a change to the name of the charges. I called them the next morning to let them know that it was still not working and he came back out. My mom and grandmother were at the house while he was there the second time and he fiddled around with things and went outside but never returned. At this time the AC was still reading 72 (set to 68) and not blowing. He is now saying it was blowing when he left, without talking to anyone in the house, but when my husband got home two days later it was still not working. I 100% don't mind paying for the service call fee and I would not mind paying if it was actually fixed. He is currently charging us $499 for service call ($99) and warranty/labor ($400). I should not be charged warranty and labor should not cost $400 for 30 minutes of work. All invoices are attached.