Business ProfileforCopper Beech Townhome Communities LLC

As of Aug. *** 2022 my roommate and I have had countless, unresolved, issues with this company. My main reasoning for this complaint is pest control. We have had multiple roaches and other types of insects/ bugs in our apartment. I have reported this multiple times since we've moved in and they have not sent pest control to our home. I am about to have to fork out my own money so there are no bugs/insects in our home. Pest control is part of our lease agreement and included in our rent. On top of that, we were promised many things upon our move in. This would include things such as a clean home to move in to. I have purchased my own cleaning products needed to hit the house before we could settle in. I have also purchased my own home defense spray to spray the inside of our home to help the bug situation. Also, our back patio has become a safety issue as multiple planks on the deck are either deteriorating and/ or broken through. Some one could easily get hurt which is why we do not go out there. Not only are these emergent, safety concerns, we have a mold issue throughout the house as well that has made both me and my roommate sick since living here the last almost full month. I have mold growing inside my downstairs room due to a poorly contrasted back door that lets water seep in when it rains. I have personally filed many maintenance requests and complains. Only a few of the lesser important issues have been resolved ONLY after calling multiple times to complain. One of which was our AC unit being broken. We had to live in 80° AC for over a week because I had to practically beg them to come fix it. This place has drained our bank accounts and is a heath hazard to its residents.