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BBB Accredited Business since

Altmann Roofing & Construction LLC

Additional Locations

Phone: (864) 640-4778 View Additional Phone Numbers 5000 OLD BUNCOMBE ROAD, Greenville, SC 29617 http://altmannroofingandconstructionllc.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Altmann Roofing is a TAMKO® Pro Certified Residential Roofing Contractor for your roofing needs.
 In addition to offering a Better-Than-“Lifetime” Limited Warranty on Heritage® and Heritage Premium shingles, TAMKO Pros can offer Limited Warranty Enhancements on Heritage® Vintage® and Heritage® Woodgate™ shingles at no additional charge to their customers.
The Master craft Limited Warranty Enhancement, available on purchases of Heritage Vintage and Heritage Woodgate shingles, increases the full start protection period by 10 to 15 years and doubles the one-time transferability period from 5 to 10 years. I


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Altmann Roofing & Construction LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Altmann Roofing & Construction LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Altmann Roofing & Construction LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 13, 2010 Business started: 01/01/1992 in MO Business started locally: 04/01/2010 Business incorporated 01/02/1992 in SC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

SC Labor, Licensing and Regulation
110 Centerview Dr, Columbia SC 29210
Phone Number: 803-896-4580
Fax Number: 803-896-4424

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Rusty Altmann, President
Contact Information
Principal: Mr. Rusty Altmann, President
Business Category

Roofing Contractors Siding Contractors Windows - Installation & Service Contractor - Flat Roof Contractors - Gutters

Products & Services

Altmann Roofing & Construction LLC sells the following brand(s): CERTAINTEED, GAF, TAMKO

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:30 PM
S: 8:00 AM - 4:30 PM
Method(s) of Payment
Check or Cash
Insurance billing
Refund and Exchange Policy

WORKMANSHIP
ROOFING WARRANTY
Warranty: Altmann Roofing and Construction, LLC hereby declares that all
labor associated with its work will be free from defects that result in leakage
for a period of (7) years following the date of completion of the work.  

Remedy:
Any leaks that are deemed the result of faulty installation by Altmann
Roofing will be repaired at no charge to the homeowner. Altmann Roofing will
remedy installation defects within fifteen (30) working days of notification by
the homeowner barring that any special order materials needed to carry out
repairs do not have to be ordered. Any repairs that require special order
materials will be completed upon receipt of special ordered materials.

This Limited Workmanship Warranty does not cover or extend to the
following:
Matters’ relating to the installation of Customer’s
roofing system wherein Altmann Roofing and/or its representatives did not
perform the original installation. Any alteration, addition or repairs
made by others that affect the installed roofing system including but not
limited to utility installations, additions to the structure, satellite
television dishes, antennas or any other penetration to the roofing system
caused by construction or installations performed after the completion and
acceptance by Customer.

Any damage to the roofing system installed by Altmann
Roofing caused or affected by natural
causes, manmade causes or occurrences such as lightning, fire, insect
infestation, earthquake, tornado, hail, sleet, hurricanes or High winds
with peak gust exceeding the roofing shingle manufacturer’s warranty and
specifications.
Any damage to the roofing system by intentional or
negligent acts, accident, abuse, vandalism, civil disobedience or other
such occurrences including Customer’s failure to use reasonable care in
protecting installed roofing systems from damage.

Any damage created by environmental conditions
affecting the roof such as chemicals, cleaning chemicals acids or any
other harmful material that contacts the roofing system and causes damage
including but not limited to pressure washing or other cleaning methods
using air or water under pressure.

Damages caused by a failure of any
part of Customer’s building components affecting the installed roofing
system such as roof substrate, roof trusses or building structural
failures, wall systems, brick or motor elements, defective or faulty
chimneys and chimney chases, HVAC and attendant systems.

This guarantee is warranted to the original purchaser
and is non-transferable. Unless agreed by owner 



This warranty shall not become effective unless and
until Altmann Roofing has
been paid in full in accordance with the agreement pursuant to which roof
was applied.


Alternate Business Names
Altmann Roofing and Construction LLC
Industry Tips
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.