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BBB Accredited Business since

Ken's Plumbing The Picky People's Plumber

Additional Locations

Phone: (864) 242-5511 Fax: (864) 242-0702 2506 Poinsett Highway, Greenville, SC 29609

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Ken’s Plumbing provides plumbing services to Upstate homeowners.  They specialize in older homes constructed more than three years ago.
The services they offer include the following:

Back Flow Preventer
Tankless Water Heaters
Garbage Disposals
Water Heaters
Gas lines and repairs
Yard service water line
Sewer line repairs and replacement
Slab leaks repairs
Faucets repaired or replaced
Water Lines repaired or replaced

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ken's Plumbing The Picky People's Plumber meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ken's Plumbing The Picky People's Plumber include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Ken's Plumbing The Picky People's Plumber
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: August 02, 2001 Business started: 12/31/1990 in SC Business incorporated 03/08/1995 in SC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

LLR Labor, License and Regulation
110 Centerview Drive, Columbia SC 29211
Phone Number: 803-496-4800
Fax Number: 803-8964424

Type of Entity


Business Management
Mr. Ken Flournoy, Owner
Contact Information
Principal: Mr. Ken Flournoy, Owner
Related Businesses
Hot Wire Inc Ken's Plumbing The Picky People's Plumber
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Backflow Prevention Devices & Services Sewer Contractors Water Heaters - Repairing Water Main Contractors Grease Traps Toilet Seats Pumps - Service & Repair Backflow Testing Water Heater - Tankless Drainage Contractors

Products & Services

Ken's Plumbing The Picky People's Plumber sells the following brand(s): All plumbing brands

Ken's Plumbing The Picky People's Plumber offers the following product(s): If it has Water going to it or a Drain leaving it almost 100% of the time we can service it.

Method(s) of Payment
Credit Cards
Alternate Business Names
Ken's Plumbing, "The Picky People's Plumber" The Picky People's Plumber

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.