Business ProfileforGS Plumbing of SC, LLC

2/16 2023 I contacted and spoke with Lee J****** by email concerning a possible leak. I told him it WAS NOT inside my house and thought it may be a leak in the line in the ground. Lee stated and I have ALL the emails between us, that it could be a line leak and they have a sounding machine that could detect the leak. My next email Lee gave me a quote of a $74.00 Service and a $375.oo fee for the sounding machine. I said ok around $450.00. We set up a date which was Monday Feb. 20th 2023. They were suppose to come and do the sound machine to detect if there was a line leak, He sent 2 guys out and I told them from the start ITS NOT an inside leak, that the owner Lee and I thought it was a leak in the line. They looked at the meter then they insisted they come in and check out the toilets. AGAIN I told them this has already been checked, its NOT a leak inside my house. They didnt seem to care that I kept telling them the leak is on the outside. Then an employee named Mike told me to call ******** **** Detection. I stated Lee the owner was suppose to send you guys out with the sounding machine to find the leak in my line. They said it would be hard to do since it wasnt a steady flow, so all they did was recheck my toilets and meter, and water heater, and play with my dogs. Never once did they do what I wanted and was willing to pay for, and was agreed upon by me and Lee the owner, yet they charged me for a Trouble shoot that I stated from the beginning, I DO NOT NEED the leak is in the line, the house has already been checked. They did not have any intention of using the sounding machine, and just jacked my bill up and charged me for a service I told them I didnt need. After I complained by email to Lee, me and my husband got a call from Mike stating he would refund me the 74.00 dollars for the trouble shooting, that I kept telling them I didnt need and they DIDNT find any leaks in my house. They did what they wanted and charged me for a service I didnt need.