BBB Business Review

BBB Accredited Business since

Resurgent Capital Services LP

Additional Locations

Phone: (864) 248-8700 Fax: (888) 467-0163 View Additional Phone Numbers 55 Beattie Place Suite 110 MS 250, Greenville, SC 29601 View Additional Email Addresses http://www.resurgent.com

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Description

Resurgent Capital Services LP coordinates the collection of debt for creditors and debt buyers using a network of independently owned collection agencies and law firms. They have been hired by LVNV Funding to directly collect the outstanding funds or outsource the recovery of these debts.

LVNV purchases domestic and international consumer debt from credit grantors including banks, finance companies and other debt buyers. As the new owner of the complaints, LVNV may appear on a customer's credit or in a letter from a collection agency if the account is delinquent.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Resurgent Capital Services LP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Resurgent Capital Services LP include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3051 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3051 complaints closed with BBB in last 3 years | 694 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 2670
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 375
Total Closed Complaints 3051

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Resurgent Capital Services LP
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: April 27, 2000 Business started: 10/01/1998 in SC
Type of Entity

Limited Partnership (LP)

Business Management
Mr. Timothy M Grant, President Mr. Jake Jones , Sr. Compliance Director Mr. Daniel Mezzancello , Compliance Director Mr. John Shinovich, Vice President Ms. Phyllis Wallace, Customer Service Manager
Contact Information
Principal: Mr. Timothy M Grant, President
Principal: Mr. Jake Jones , Sr. Compliance Director
Principal: Mr. Daniel Mezzancello , Compliance Director
Business Category

Collection Agencies

Alternate Business Names
LVNV Funding, LLC Sherman Acquisition
Industry Tips
Debt Collection
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BBB Complaint Process

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