Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Carolina Foothills Federal Credit Union has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Carolina Foothills Federal Credit Union

      280 Commonwealth Dr Greenville, SC 29615-4813

      BBB Accredited Business
    • Carolina Foothills Federal Credit Union

      520 N Church St Spartanburg, SC 29303-3034

      BBB Accredited Business
    • Carolina Foothills Federal Credit Union

      760 Hyatt St Gaffney, SC 29341-2630

      BBB Accredited Business
    • Carolina Foothills Federal Credit Union

      1540 John B White SR Blvd Spartanburg, SC 29301-3890

      BBB Accredited Business
    • Carolina Foothills Federal Credit Union

      1609 E North St Greenville, SC 29607-1361

      BBB Accredited Business

    Business ProfileforCarolina Foothills Federal Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/31/1988

    Years in Business: 64

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Carolina Foothills Federal Credit Union is a financial cooperative where the members are the owners and are able to enjoy many of the same products and services as a bank but with lower fees, higher dividends, and personalized customer service. 

    Products & Services

    Checking Accounts, Savings Accounts, Business Loans, Auto Loans, Personal Loans, Mortgage Lending, Financial Coaching, Small Business Lending, Credit Cards, IRAs, Youth Accounts, Senior Accounts

    Business Details

    This is a multi-location business.

    Find a Location

    Carolina Foothills Federal Credit Union has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Carolina Foothills Federal Credit Union

        280 Commonwealth Dr Greenville, SC 29615-4813

        BBB Accredited Business
      • Carolina Foothills Federal Credit Union

        520 N Church St Spartanburg, SC 29303-3034

        BBB Accredited Business
      • Carolina Foothills Federal Credit Union

        760 Hyatt St Gaffney, SC 29341-2630

        BBB Accredited Business
      • Carolina Foothills Federal Credit Union

        1540 John B White SR Blvd Spartanburg, SC 29301-3890

        BBB Accredited Business
      • Carolina Foothills Federal Credit Union

        1609 E North St Greenville, SC 29607-1361

        BBB Accredited Business
      Location of This Business
      280 Commonwealth Dr, Greenville, SC 29615-4813
      BBB File Opened:
      10/6/1988
      Years in Business:
      64
      Business Started:
      1/1/1960
      Accredited Since:
      10/31/1988
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Business Management
      • Mr. Scott Weaver, CEO
      Contact Information

      Principal

      • Mr. Scott Weaver, CEO
      Additional Contact Information

      Fax Numbers

      • (864) 585-3896
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/19/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On 4/30/2022 I made a atm deposit at the CFFCU location in Spartanburg sc on N church street in the amount of $5,000 the atm ended up shutting off and eating my card and money right along with it! It’s been weeks and no one has given me an update about this incident! I’ve called an left messages with no luck! The only time I spoke to someone was when the branch manager called me asked a few questions and lied saying she was investigating the issue and also said my account was closed when I didn’t receive a notice about my account closing. I can still log into my online account and I was able to use the atm so I’m not understanding how my account magically closes after I deposited $5,000 in cash! They are not wanting to pay me my money back! Can u please help me
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      travis h

      1 star

      02/23/2024

      I am a Carolina Foothills Credit Union Member, and I am having issues with you employees showing signs of discrimination, the agents have handled me very unprofessional, they have done everything from hang up on me to transfer me without my knowledge.. I have tried to resolve these issues and all they are doing is causing me to have to file a arbitration against your bank along with multiple complaints, since I can only speak to one person about my account "Candy"who has violated regulation E policy several times by not crediting my account for fraud, they have blocked my card blaming it on a dispute that they have already removed the funds from my account for then they state the dispute is being investigated reason for the blocking of my card check wasn't credited in my bank account and this has gotten out of hand to the point of not wanting to call cause i get transferred to "Candy" who does not call me back this issue has got of hand I am ready to report this this the ********** **** this has gotten so bad, they blocked my account 1 week after I was given a new card, and it has remained blocked and I am feeling its because i am african american, for the treatment that i am receiving they owe me $200 for a atm dispute and $300 in fraud on my account someone needs to look into this issue this has caused my insurance to cancel and it has caused me to lose my vehicle because of your agents irresponsible actions and delays of notifying my card was cancelled and the fact that they have done nothing to correct this issue...please contact me back asap...trying to get this to Mr. Scott W*****

      Local BBB

      BBB of Upstate South Carolina

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.