Business ProfileforAuchinachie Plumbing & Heating

On February 15, 2024 I called Auchinache for an appointment to resolve an issue with slow drains at my house. “Technician” arrived that afternoon.. He “quickly” diagnosed the issue. He explained to me all the options for resolving the drain problem. He said that although I could do the least expensive option, $189, that if I wanted to be sure that all drains were clear that I would have to go with the option that was almost $1000. That would involve sulphuric acid drain cleaner down the kitchen sink and two passes with the snake down bathroom drain and replacing leaky pipe, if any. He also said that the sulphuric acid may “reveal” holes covered by buildup in the drains causing a few leaks. It did cause leaks. He replaced one pipe that showed a leak. But he said he would have to come back the next day to reroute a small section of pipe, because instead of replacing the other pipe that “revealed“ more leaks, rerouting was the best, and most expensive, option. Kind of thinking that the sulfuric acid did more harm than good. In addition to that he snaked the bathroom sink several times but that still remained clogged. He stated that he would come back the following day to finish for an additional $1000! At the end of the day I was out $965 and my drain problems were worse than they were before the tech started! The following morning, feeling like “I was being taken for a ride” I cancelled my appointment with Auchinachie and called a different service. The new service dispatched a technician to my house that afternoon and all my drain issues were resolved in a couple of hours at a fraction of the cost. That technician also revealed that the sulfuric acid did not in fact clear the drain! See photo.