Customer ReviewsforAmerican Homes

This whole buying/building a house has been a nightmare. American homes wants to offer me a credit for me to lie to my bank saying the house is complete. First off I am not doing this due to the fact my house isn’t complete and won’t be for a few months. While setting my house the workers threw multiple cigarettes out in my yard, not a soul smokes in my house and I don’t need my small children picking up nasty butts out of my yard that has never been touched until this building process, we were told the house was going to be watertight my attic has gotten water in it due to the roof not being shingled among with tarping the roof and nailing it to my brand new shingles!!!!!!!! I am beyond done with this company and their customer service. We had to go out and buy our own supplies such as tyvex and there’s an abundance of plywood showing where they didn’t cover it. This is absolutely absurd! This company takes clear advantage of people, lie constantly, have asked to speak to the owner numerous times and have yet to receive a call from the owner or given a number to reach out personally. My husband and I own a business and to damage someone’s house and property the way these people have done has gotten me speechless. If your in the business of building/buying go else where or do it yourself. We have been expected to do everything and can’t even leave these individuals unattended as they look like they all just got done doing a batch of drugs and escaped from jail. Businesses really should do better especially when your spending hundreds of thousands of dollars, this doesn’t end here.

Hello ****, we have spoken several times over the phone and I have reviewed with you your responsibilities per your home contract. American Homes has completed our contract obligations which are to deliver, crane set and make your home weather tight per our paperwork. It is your responsibility to finish your home per the discounts and the paperwork you signed for and asked for that I have already highlighted and sent over to you after our multiple discussions. I have photos of your home set and the home came out great! The Credit that was offered to you was to try to make you happy.. and to contact the lender to confirm that the work that was done was done which you threatened to not do.