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Find a Location

SYMMETRY has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    • SYMMETRY

      6 Old English Rd Slingerlands, NY 12159

    Business ProfileforSYMMETRY

    Home Automation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This Company Offers Most All Home & Office Electronics.
    Residential Integrated Systems To Automate Lighting, Climate Control, Audio Distribution, Home Theater, Home Security, And Intercom Communications.
    Commercial Clients To Upgrade Computer Networks Or Telephone Systems, And Conference Rooms Designed And Installed.

    Business Details

    Location of This Business
    6 Old English Rd, Slingerlands, NY 12159
    BBB File Opened:
    7/11/2000
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Started Locally:
    1/1/1993
    Business Incorporated:
    7/11/2014
    Type of Entity:
    Corporation
    Alternate Business Name
    • The Technology Company
    • Symmetry A Inc
    Business Management
    • Mr. James Huerter, Owner
    Contact Information

    Principal

    • Mr. James Huerter, Owner

    Customer Contact

    • Mr. James Huerter, Owner
    Additional Contact Information

    Fax Numbers

    • (518) 475-0946
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/25/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Jim Heurter sold me a ******* sub woofer for my home stereo system along with a remote control, ****** receiver and the Subwoofer lasted about 2 weeks and a couple days (wrote him a check for $950.00) which he promptly cashed on 5-2-22. I called him and he asked if the input line was working - I told him I switched to my old subwoofer and that works fine- after a couple months of trying, - he then told me his transmission on his truck broke and didn't know when he could make it up there. Since then, he blocked my phone # (says mailbox is full at this time, goodbye) I called him at all different days and hrs to no avail - even sent numerous emails with no returned calls - after a couple months i decided to call using my cell phone - the call went thru in 2 rings and I told him I need him to pick up this sub and give me a refund - he said his mother died in FL and his mother in law died also and he was running down to FL to pick up the bodies etc - I said sorry to hear that - come up when u can - still never showed up so tried to call him again but now my cell phone was blocked also. I have since bought another brand of subwoofer to replace his piece of junk - all I get from him now is finely tuned excuses. I am 80 yrs old and can't afford a lawyer or a court date. Can u see if i can get my money back?? It's been almost 5 months since it doesn't work and i think he does not have any intention of giving me a refund - Any other speaker co. will give u your money back for any reason at all - no questions asked - this Jim is a crook! A smart one at that! College graduate form a highly accredited college - Please see if u can get him to pick up this sub and give me a refund - thank you, ****** *. ******* - Looking forward to hear what he will tell you guys!

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ROGER L

    1 star

    10/04/2021

    Jim is very good at what he does installing equipment. Finishing the job is another story. Trying to contact Jim is yet a task that is frustrating and unprofessional. No voicemail is available, texting is answered when he feels like it. The job was installing new computer equipment and transferring data from old computers to the new ones. He was paid on July 8, 2021 and the job is still not completed as of October 4, 2021. No return calls or texts. Consequently the old computers are still used because the files were not transferred. Basically all new equipment but of no use to client. Service is the most important part of any business and Jim choses when and if he wants to service.

    Local BBB

    BBB of Upstate New York

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