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BBB Business Review

BBB Accredited Business since

Older and Bolder Senior Store, Inc.

Phone: (800) 704-5913 PO Box 428, East Rochester, NY 14445 View Additional Email Addresses View Additional Web Addresses

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Description

This business offers "over the hill gifts," milestone birthday gifts for ages 30-100, party supplies and gift baskets.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Older and Bolder Senior Store, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Older and Bolder Senior Store, Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Older and Bolder Senior Store, Inc.

Additional Information

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BBB file opened: June 21, 2012 Business started: 09/15/1998 in NY
Business Management
Ms. Lisa Klima, President
Contact Information
Principal: Ms. Lisa Klima, President
Business Category

GIFT BASKETS & PARCELS GIFT SHOPS PARTY SUPPLIES

Products & Services

Older and Bolder Senior Store, Inc. offers the following product(s): 50th anniversary gifts, 50th birthday gifts, Gift baskets, Gifts for seniors, Party supplies

Method(s) of Payment
All major credit cards, checks, and money orders
Refund and Exchange Policy
Items may be returned within 60 days if undamaged and unused. Customer pays for return shipping.
Alternate Business Names
BirthdayAndAnniversaryGifts.com OvertheHillGifts.com Poem-And-Poems.com RetirementGiftShop.com Seniorstore.com
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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