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          Find a Location

          Transitowne USA, Inc. has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Transitowne USA, Inc.

              7408 Transit Rd Williamsville, NY 14221-6019

            • Transitowne USA, Inc.

              3160 Transit Rd West Seneca, NY 14224-2577

            • Transitowne USA, Inc.

              2989 Transit Rd Elma, NY 14059-9691

            • Transitowne USA, Inc.

              4692 W Ridge Rd Spencerport, NY 14559-1522

            Business ProfileTransitowne USA, Inc.

            New Car Dealers
            Multi Location Business

            Current Alerts For This Business

            Licensing:
            On 11/30/2021 BBB confirmed that Transitowne USA, Inc. had not obtained a necessary license from NYS Department of Motor Vehicles. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.nydmv.state.ny.us/facLookup/default.html

            Contact Information

            7408 Transit Rd

            Williamsville, NY 14221-6019

            Visit Website
            Email this Business
            (716) 634-8000

            Customer Reviews

            1/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            34 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers new and used auto sales, NYS auto inspections, service & repair, parts, collision repair, and vehicle rentals.

            Business Details

            This is a multi-location business.

            Find a Location

            Transitowne USA, Inc. has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Transitowne USA, Inc.

                7408 Transit Rd Williamsville, NY 14221-6019

              • Transitowne USA, Inc.

                3160 Transit Rd West Seneca, NY 14224-2577

              • Transitowne USA, Inc.

                2989 Transit Rd Elma, NY 14059-9691

              • Transitowne USA, Inc.

                4692 W Ridge Rd Spencerport, NY 14559-1522

              Location of This Business
              7408 Transit Rd, Williamsville, NY 14221-6019
              Email this Business
              BBB File Opened:
              1/1/1991
              Years in Business:
              33
              Business Started:
              1/1/1991
              Business Started Locally:
              1/1/1991
              Business Incorporated:
              12/19/2003
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Mazda of West Ridge
              • Transitowne Jeep Chrysler Dodge Ram of Williamsville
              • Transitowne Kia
              • Transitowne Dodge Chrysler Jeep of West Seneca
              • Transitowne Dodge Chrysler Jeep
              Business Management
              • Mr. James Hillery, President
              • Mr. Tom Collins, Vice President of Operations
              • Mr. Joe Chambers, General Manager Williamsville Chrysler
              • Mr. Doug Indovina, Vice President of Operations
              • Mr. Steve Piotrowicz, Digital Marketing Director/IT Manager
              • Ms. Cindy Frost, Controller
              • Mr. Kyle Falkner, General Manager Hyundai-Mitsubishi
              • Mr. James Stewart, Manager Kia
              • Mr. Scott Horvatits, Manager Elma Chrysler
              • Mr. Corey Schachter, General Manager Transitowne Resale
              • Mr. Jesse Cicione, General Manager
              • Ms. Marcy Edmiston, Controller
              • Mr. Greg Muscato, Sales Manager
              • Mr. Jesus Vega, Service Manager
              Contact Information

              Principal

              • Mr. James Hillery, President

              Customer Contact

              • Mr. James Hillery, President
              • Mr. Doug Indovina, Vice President of Operations
              Additional Contact Information

              Fax Numbers

              • (716) 633-5475
                Primary Fax
              • (716) 668-1303
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              34 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/16/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              In the beginning of August of this year I took my vehicle to transitowne to have the AC serviced. It was making a loud noise and they said it was due to low refrigerant. They charged me $318 for the labor and 58.60 for the parts. The noise never went away and I thought there was a leak. So I waited until I had a decent amount of money to spend on a repair and took it to another repair place closer to me. They filled it up and the noise went away. It's been about a month and I've had it reinspected and there are no problems or leaks. So what happened? The only offer of assistance I received from transitowne was to involved ******** and potentially extend my manufactury warranty. That would involve me going back to transitowne and I have major doubts they even did to my vehicle what they charged me for. When I did reach out to transitowne the first time I was met with heavy push back that ended in me getting hung up on when none of my questions could be answered. At this point I don't trust this establishment and request a refund for services charged but not rendered or at the very least misapplied.
              Read More
              Read 33 More Complaints

              Customer Reviews

              10 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Latisha A

              11/15/2023

              This dealer is very untrustworthy, and they give false information. I've had issues with my truck every since it's been in their care this year. I bring my truck to a dealer before I brung it to **** for a diagnostic and nothing was wrong with my exhaust. I have records, and videos. When I arrived to pick up my vehicle from **** today, nothing was tookin care of, it was in worse condition. The whole exhaust was loose, rusted, and damaged. My exhaust was not like that when I dropped my truck off to them ??????????. I have video recordings of my vehicle and it was not in the condition. I will be taking this to court.
              Read 9 More Customer Reviews

              Local BBB

              BBB of Upstate New York

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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