BBB Accredited Business sinceAdditional Locations
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This business offers new and used auto sales, NYS auto inspections, service & repair, parts, collision repair, and vehicle rentals.
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A BBB Accredited Business since
BBB has determined that Transitowne USA, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Transitowne USA, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 48 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||28|
|Total Closed Complaints||48|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
NYS Department of Motor Vehicles
6 Empire State Plaza, Albany NY 12228
Type of Entity
Business ManagementMr. James Hillery, President Mr. Scott Burr, Contact for Transitowne DCJ of Williamsville Mr. Jay Christopher, General Manager for Transitowne Resale Center of Depew and Transitowne Used Cars of Clarence Mr. Tom Collins, Contact for Transitowne Kia and Transitowne DCJ of West Seneca Ms. Dawn Frankenberger, Contact for Transitowne Kia, Transitowne DCJ of West Seneca, and Transitowne Resale Center of Depew Mr. David Lombard, Owner Loyalty Manager Mr. Ben MacDonald, Contact for Transitowne Hyundai and Transitowne Mitsubishi Mr. Steve Piotrowicz, Digital Marketing Director/IT Manager Ms. Julianne Reusch, Contact for Transitowne DCJ of Williamsville, Transitowne Resale Center, and Transitowne Used Cars of Clarence Ms. Tammy Ruggieri, Contact for Transitowne Hyundai and Transitowne Mitsubishi
AUTO DEALERS - NEW CARS AUTO DEALERS - USED CARS AUTO PARTS & SUPPLIES - NEW AUTO COLLISION/ BODY REPAIR & PAINTING AUTO INSPECTION STATIONS AUTO RENTING & LEASING AUTO REPAIR & SERVICE