Business ProfileforOrville's Appliance, Inc.

On 4/5/2024 I purchased a refrigerator from Orville's. It has an icemaker. The delivery men disconnected the water line from my old refrigerator from under my sink. They did not connect the new refrigerator to the water line. I called to ask why they neglected to do this. I was told that it was against the law for them to do so. I could get my water line connected by their service department. I called the service department and was told that it would cost $50 some dollars and scheduled an appointment. When I looked at my credit card page i saw that they charged me $174 dollars for the service. I was not told at the store when I purchased the refrigerator that there would be an extra charge to hook it up . Nor was I told how much it would cost. I have since cancelled the appointment for hookup. Is this legal for them to add extra charges for water hookup> And, also not tell the customer about it? The delivery men also did not tell me that they not going to hook up the water line. When they left I thought the manual said I needed to wait for interior temperatures to stabilize before the ice maker would start. Also, the water line needed purging the air out before dispensing water. It finally occurred to me that the water line was not hooked up. I feel I am being taken advantage of. ***** ******