48 Customer Reviews
Review from Marietta N
1 star08/21/2024
This business is not reliable. I still haven’t received refund after3 attempts. This has been on going since March and now it’s August. No products, no refund, has my money and nothing to show for it.Review from Farrah U
1 star07/05/2024
SCAM I made a purchase and continued to email when I never received my order. They kept saying it was out of stock. I continued to ask for a refund. Never received a refund or my order.Review from Beverly O
1 star05/14/2024
This company is a scam and I don't I don't understand why the Better Business Bureau has accepted their reply (excuse) for not doing business ethically since February 7th 2020? Sure the BBB knows this is a scam with almost 100 complaints filed against this company? Non-delivery, illegitimate business phone number, charging ***** fees without providing tracking numbers, fake emails promising a tracking # is on it's way that never comes. I mean what else do you need before turning this over to a higher authority???Review from SueB
1 star03/27/2024
SCAM WEBSITE. PLACED AN ORDER ON 02-18-24 & THEY CHARGED MY CREDIT CARD IMMEDIATELY! NEVER RECEIVED THE PRODUCT. WENT ON TO "CHAT" TO ASK WHERE IS MY ORDER AND IT REFERRED ME TO A SITE TO PAY $5 TO "ASK A QUESTION". THEY ALREADY RIPPED ME OFF FOR THE MONEY PAID FOR THE PRODUCT THAT WASN'T RECEIVED AND NOW WANT $5 TO ANSWER WHERE MY ORDER IS? STOPPED PAYMENT ON MY CREDIT CARD AND SENT THEM MULTIPLE EMAILS WITH NO RESPONSE. ADVISED THEM I WILL FILE FRAUD CHARGES IF ANYTHING ELSE IS EVER POSTED TO MY CREDIT CARD FROM THEM IN THE FUTURE. BEWARE OF THIS SCAM WEBSITE . . .Review from Patricia B
1 star03/18/2024
This company never answers their phone. I placed an order 5 weeks ago and still have no product. I have emailed them at least 10 times they have answered twice. They took the money for the order several days after the order was placed. I sent an email a week ago to cancel order and have yet to see the money. Do not use this company it has a NY address but I know the business is in China. I ended up turning over to my bank.Review from PENNY J
5 stars02/17/2024
I ordered bamboo paper towels and love them. I use them over and over, as they are intended. I made a suggestion to the company and had a prompt response,Review from Sandra R
5 stars01/18/2024
great products delivered on time. i found the item i purchased very useful.Review from karen L
5 stars01/17/2024
A large lid is what I needed and I found one at simplygoodstuff. ThanksReview from Angela B
1 star01/17/2024
I placed my order in November 2023 and still haven’t gotten it! They have refused to refund my money and I still DO NOT HAVE tracking information! This company is fraudulent and should be shut down!Review from Clayton L H
1 star01/13/2024
Never received an item contacted them numerous times never received a refund. Very frustrating would not do business with again stay away from them.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.