Business ProfileforNOCO Energy Corp

I signed a commercial contract with NOCO for electric for our **** ******* facility on 11/11/22 for a service start date of December. I was cold called by Ryan G***** an Assistant Vice President with NOCO Sales. This took place over a 5 month period until my current electric had expired on December 5th 2022. I have every bit of communication between he and I. When it came time to start their service I called Ryan on Dec 7th to make sure we were switched over. He said that their had been an issue with ******** **** accepting the change over to NOCO. I asked Ryan how the difference in electricity charges would be handled due to this error and he said NOCO would make up the difference because of their error. There was 24 days from when I signed the contract and them not executing on the contract. They didn't start my service on Dec 5th like the contract was supposed to. Because of this I incurred an additional $29,000 in electricity charges. I got the bill for electric for almost $49,000+ dollars which is approx $29,000 more than expected based on the agreed upon rate from the new contract I signed. I bought this new bill to their attention and Ryan was "shook" and could barely speak on the phone he was so stunned. He then got another Assistant Vice President involved and his name is Christopher C*******. He told me that this wasn't NOCO fault and they wouldn't be responsible for any on the charges incurred. He acknowledged the contract signing date and was on the phone with Ryan(VP) and I. He was dismissive and rude. I said that I would be consulting an attorney to rectify this and his response in email was that they are now cancelling my contract with NOCO and returning services back to ******** ****. Now i will incur a higher electric bill again because the rate is much higher than what my December contract is agreed to. So they cancelled me because i called them on there error. These are disgusting business practices and I could lose my company