BBB Business Review

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BBB Accredited Business since

Belknap Heating & Cooling Co., Inc.

Phone: (716) 688-1728 Fax: (716) 688-0356 View Additional Phone Numbers 8655 Transit Road, East Amherst, NY 14051 http://www.belknapheating.com


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Description

This company offers Heating & Air Conditioning.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Belknap Heating & Cooling Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Belknap Heating & Cooling Co., Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Belknap Heating & Cooling Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 01, 1979 Business started: 10/17/1967 in NY Business started locally: 10/17/1967 Business incorporated 10/17/1967 in NY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

City of Amherst
5583 Main Street, Municipal Building, Williamsville NY 14221
http://www.amherst.ny.us
Phone Number: 716-631-7080
gbiro@amherst.ny.us

Type of Entity

Corporation

Business Management
Mr. Steve Malovich, Marketing Manager Mr. Christopher Reading, Customer Service Contact
Contact Information
Principal: Mr. Gary E Gorenflo, President
Customer Contact: Mr. Christopher Reading, Customer Service Contact
Business Category

HEATING CONTRACTORS WATER HEATERS - REPAIRING HEATING & AIR CONDITIONING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL GENERATORS - ELECTRIC SHEET METAL WORK FIREPLACES WATER HEATERS - DEALERS AIR CONDITIONING REPAIR AIR CONDITIONING SYSTEMS - CLEANING HEATING EQUIPMENT & SYSTEMS CLEANING & REPAIR AIR PURIFYING & CLEANING SYSTEMS & EQUIPMENT AIR CONDITIONING SUPPLIES & PARTS BOILERS - NEW & USED BOILERS - SUPPLIES & PARTS HEATING EQUIPMENT WATER HEATERS - PARTS & SUPPLIES FURNACE SALES & SERVICE WATER HEATER - TANKLESS GENERATORS AIR CONDITIONING CONTRACTORS & SYSTEMS BOILERS - REPAIR & CLEANING HEAT PUMPS

Industry Tips
Heating Systems Home Improvements Service Calls Three Day Cooling-Off Rule (cancel contracts)
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.