BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is a dealership offering; new/pre-owned vehicles, autoboby repair/painting, mechanical repair/service, parts and NYS inspections.
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A BBB Accredited Business since
BBB has determined that Lia Auto Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Lia Auto Group include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 101 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||63|
|Total Closed Complaints||101|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
NYS DMV - Division of Vehicle Safety
PO Box 2700-ESP, Albany NY 12220
Phone Number: (518) 474-8943
Type of Entity
Business ManagementMr. William Lia, President Mr. Michael Lia, President Mr. Vincent Lia, President Ms. Maggie Wells, Customer Service
AUTO DEALERS - NEW CARS AUTO DEALERS - USED CARS AUTO PARTS & SUPPLIES - NEW AUTO COLLISION/ BODY REPAIR & PAINTING AUTO INSPECTION STATIONS AUTO RENTING & LEASING AUTO REPAIR & SERVICE