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            Business ProfileVicki Berg Property Manager, Inc.

            Property Management
            BBB accredited business

            Additional business information

            Additional Info:
            This company states it offers single family residential property management.
            See all additional business information

            Contact Information

            4322 E 51st St # 102

            Tulsa, OK 74135-3611

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            Email this Business
            (918) 664-5756

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/25/2004

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4322 E 51st St # 102, Tulsa, OK 74135-3611
            Email this Business
            BBB File Opened:
            6/9/1993
            Years in Business:
            24
            Business Started:
            1/1/2000
            Business Started Locally:
            1/1/2000
            Business Incorporated:
            1/1/1986
            Accredited Since:
            10/25/2004
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Ms. Vicki Berg, President
            Contact Information

            Principal

            • Ms. Vicki Berg, President

            Customer Contact

            • Ms. Vicki Berg, President
            Additional Contact Information

            Fax Numbers

            • (918) 622-0664
              Primary Fax

            Email Addresses

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            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/01/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            CAN THE BETTER BUSINESS BUREAU PLEASE HELP US RECOVER OUR $967.76 DEPOSIT REFUND for ***********************************?We are previous tenants of Vicki **** Property ************** We have sent written notice requesting our $967.76 Deposit Refund to Vicki **** Property **************. The company is illegally withholding our deposit, and attempting to extort us.Hereineafter referred to as "VBPM.During our tenancy, VBPM violated Landlord-Tenant Laws of Oklahoma on multiple occasions. VBPM is currently violating the law by withholding the Deposit Refund lawfully owed to us. VBPM refuses to return our $1250 deposit (less expenses). Deposit of $1250 less REASONABLE expenses of $282.24 equals $967.76 owed to tenants. Not only is this company refusing to issue our Deposit Return, they are attempting to bully and extort an additional $758.72 from us.We occupied the property from 11/05/2021-5/31/2024. The property was well maintained by us. There was normal wear and tear, as allowed by law. One 2 blind-pull broke due to life of blind and 2 other 1" blinds needed replacing. Both parties have agreed, in writing, to the 3-blinds needing repair or replacement. These blinds are available at ******* for $32.24 total for all three. VBPM charged the ludicrous amount of $553 for the blinds! VBPM charged a fraudulent total move-out fee in the amount of $2008.72. The sum claimed by VBPM is based on phony damages that do not exist, and exorbitant fees. This is a common practice of VBPM. The company has 2.5 star rating on ****** (45 Reviews) and 2.3 on Yelp (16 reviews). Countless reviews attest to VBPM unlawfully withholding tenants deposits.Is the Better Business Bureau able to assist in retrieving the Deposit Refund owed to us by VBPM in the amount of $967.76? We also request that VBPM cease bullying, threats, and extortion attempts. Any help would be greatly appreciated! Thank You!
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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Bridget S

            08/13/2024

            Renters beware. You will not get all your deposit back, if you get any back at all. We paid for landscaping and we did a detailed cleaning including cleaning of base boards, window ***** and blinds and paid for carpet cleaning. Vicki initially withheld over $500 for cleaning, but we had pictures of the work we did and she refunded the money. She claimed we didnt weed because she was comparing pictures from February to pictures from the end of May. She claimed the cost of the weeding was over $500. Not to mention, she didnt even get to the yard work until two weeks after we had moved, during which time there had been a lot rain and storms. So if you want to work with her, make sure you actually read the lease. Take lots of your own photos of every little existing damage and dirty condition of the rental inside and out. Submit and keep all those photos within 15 days. Keep all emails to and from her. Insist on a walk through before move out so she can tell you what supposedly still needs to be done. Then take detailed pictures inside and out of how you left the rental. If she refuses the walk through, and says its not needed, that means she plans to keep some of your deposit or even charge you money. Even after all that, she will likely still keep some of your money, especially by price gouging goods and services, even for things that are normal and customary. In regards to tenants, Vicki should get an F rating on the BBB. Her office manager was very different, I wish Vicki was more like her. One good thing she did was let us rent month by month until our kids finished school for the year.

            Vicki Berg Property Manager, Inc. Response

            08/26/2024

            August 26, 2024 Regarding the REVIEW sent by ******************************* on August 23th, 2024, my response is as follows:After tenant ******** vacated the property an inspection was made on June 2, 2024 and pictures taken for our archives. We do not do walk through inspections with the tenant after move out as we send an email detailing what needs to be done.On June 26th we responded with a final accounting was made charging ******** for house cleaning ($510.83) and landscape cleanup($500.00) for total expenses of $1,010.83. All the expenses were approved by the Landlord.After withholding the $1,010.83 from the $1,650.00 security deposit, we sent a refund check of $639.17.*********************** asked for a review of the expense charges which we did and the Landlord agreed to refund the house cleaning charge of $510.83.*********************** further disputed the landscape cleanup of $500 which the Landlord, after reviewing the pictures on the move out determined, in their opinion, the landscape required cleanup and did not agree to refund the $500.00.All decisions regarding refund of deposits are made by the Landlord, not Vicki Berg Property Manager, Inc.Vicki ****
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            Local BBB

            BBB Serving Eastern Oklahoma

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