Business ProfileforSimmons Homes, LLC

Purchased Simmons home in 8/2014. We addressed our concerns about concrete issues at first walkthrough (7/2014) with superintendent *******, he said we will get the issues handled. At final walk the back still wasn't graded properly and he said the front was handled. I stated how did you backfill if concrete is already down. "*******, we got it handled". 02/2015, at 6mo/check, I addressed again, he said make a checklist on everything that is wrong/concern with home and send it in for 1yr walk. Again, #15 on checklist, triangle in driveway moves, sinking, separating from other concrete. Submitted email to ********** on 7/19/2015 with issue, will be addressed at 1yr check. Simmons warranty came out to repair what was only inside home and at time. I stated my concern about concrete again. They said a manager will be out to check concrete and grading of backyard. No one ever came, called, nothing. Continued to call for several months after. Always was told someone will be out here to fix/check. Nothing was ever handled. Felt like we were just getting the run around. 4/2022 We started calling Simmons again with our main complaint of driveway, and now front porch and walkway sinking. Finally, after several months of calling Simmons they provided a "structural engineer ******" to come out and asses the complaint. All he was worried about was the inside of home and not our main complaint. "****** stated it is settling of the house and he thinks it's could be erosion". 07/2022, I walked on triangle corner/concrete caved in. So I pulled piece out, noticed a large void from concrete to dirt like it was never filled properly. I called Simmons immediately and ***** told me to send pictures. "***** after speaking with my manager, the engineer who came out stated it was erosion. We don't cover erosion. Sent picture from 7/2014 that shows the gap. "*****, Simmons will not cover it. Simmons should be liable for this, because it was never properly done. Erosion takes many yrs. 10+.