Business ProfileforMary Murrays Inc

I ordered Valentines flowers two weeks in advance to be delivered to my mom for Valentines Day, since I did not get a text from Mary Murrays saying the flowers were delicious I called them around 3:00 to find out that the flowers were brought back to the shop because no one answered and they said they called, I called my mom and she said no one called and no one knocked on the door. After calling a second time I asked Leah whom I spoke to if they could go back out and deliver the flowers if no answer leave them on the porch since it was screened in, she paused for a moment and said I'll call the driver and have take them take the flowers back out to the home, I also asked for the number the driver would be calling just in case he call and I will give that to my mom so she will know it's the florist delivering the flowers. It is not 6:00 and she did not receive the flowers after waiting when I told her what happened. I want a refund for the Mary Murray's not living up to her word by going back out to deliver the flowers after being reassured by Leah they would be delivered. I will not use this florist since I was told they would be delivered on Valentine's Day not after. WOULD LIKE MY FUNDS REFUNDED since they promised they would go back out and deliver the flowers and leave on the porch as requested.