Customer ReviewsforNelson Nissan

Service Department; Scamming people of service that has already been done. clear evidence of a service scam! This is complaint is in no way aimed at the service Tech but at the service managers. they are the ones to order the work to be done. Highly recomend finding another Nissan dealer to complete your service. ******* and ***** 

By far my worst car buying experience. In the beginning everything looked promising. Then quickly went down hill. They are a "no haggling" dealership. They low balled my trade in value, but was able to talk them into adding $500 to it. They didn't have the vehicle I wanted but was told it would be in in the beginning of March. I live 45 minutes away and after submitting my application online I was asked to come in the next day and sign paperwork. I drove the 45 minutes to be told the vin is not in the system and we couldn't do the paperwork. But was told once the vin is in the system we can sign paperwork. Reached out to my salesperson a couple days later asking a couple questions. Was told they would look into it. Did hear from my salesperson, a day later, asking me if I wanted a different color. I did not want a different color but asked if they had the answer to my questions. I was told no but would find out and let me know. The following day came and still hadn't had the questions I asked answered. So I reach out to the salesperson letting them know that I understand they have other customers but would like to request a new salesperson and they can have a manager contact me. I received a call a few moments later from a manager who answered all my questions and more. He stated that the vin was in the system and I could come in the next day to sign paperwork. The following day I called and spoke with the manager asking what would be a good time to come up and sign paperwork. He advised me that the vehicle needs to be on the lot before I can sign paperwork. Also advised me that rates were going to change at the beginning of the month and would try and find a vehicle, so would call me back. Waited around my house that Saturday waiting on a phone call. Called back around 4:30, no answer, never received a call back. The following Monday still hadn't heard anything so made a phone call at noon. Was told they got busy Saturday, which is understandable. I let the mana

The business ethics and practices at Nelson Nissan is the reason that Car Dealerships and car salesman fall right under narcissistic pathological liars on the food chain of trust. I bought a Corvette. The car had a defective headlight that they said they would fix. The agreement to fix the headlight is on the buyer's order and in two texts that they sent me, When my mechanic calls them to give them a quote, the staff at Nelson Nissan suddenly shrivels up and refuses to follow through with anything that they might have promised you STAY AWAY FROM THIS DEALERSHIP. THEY HAVE NO INTEGRITY THEY CANNOT BE TRUSTED THEY LIE THEY ARE INCOMPETENT READ THE OTHER BBB REVIEW.