Customer Reviewsfor5 Star Appliance Repair LLC

Phone receptionist was very friendly. Repairman came when she said he would and he was honest.

Hi *****,Thank you for the fantastic review! We're delighted to hear that you had a positive experience with our phone receptionist and repairman. Providing friendly and honest service is always our priority. If you ever need assistance again, please don't hesitate to reach out. We're here to help!Best regards,5 Star team

Very helpful and efficient. Corrected the problem with my refrigerator.

***********,Thank you for the wonderful review! We're thrilled to hear that we could assist you efficiently with your refrigerator issue. If you ever need help again in the future, please don't hesitate to reach out. We're here to ensure your appliances are always running smoothly!Best regards,5 Star team

I have used 5 Star several times. The nicest people you will ever meet, but also very knowledgeable about your appliance problem. Prompt, and honest, plus reasonably priced. Same day service quite often. Don't hesitate to call them !

Hi ******,Thank you for your continued trust and the fantastic 5-star review! We're thrilled to be your go-to for appliance needs. We truly appreciate your kind words about our team's knowledge, promptness, and honesty. Don't hesitate to reach out whenever you need assistancewe're here for you!Best regards,********

They earned their name 5 Star for a reason! My name Is ***, and we recently had a service call with them which ended up running into a bit of a potential issue, but when I called the next day to discuss it, I was able to speak to the ****** *******, who took care of the issue without any further miss or fuss! ******* was kind, courteous, professional and returned my call promptly! We will ALWAYS call 5 Star for all our appliance service needs and I HIGHLY RECOMMEND you do the same! Great local company led by a stand up owner!! Thank you 5 Star!

Dear ***,Thank you so much for your fantastic review! I'm thrilled that you had a positive experience with our service.Ensuring that our customers receive exceptional service is our top priority. I'm delighted I had the opportunity to address any concerns you had promptly. Your satisfaction is incredibly important to us, and I'm grateful for the chance to resolve the issue without any further inconvenience for you.Your recommendation and trust mean a lot to us. It's our commitment to maintain our high standards and provide top-notch service for all your appliance needs. If there's anything more we can do for you in the future, please feel free to reach out.Thank you for choosing 5 Star Appliance Repair, and I look forward to continuing to serve you with excellence!Warm regards,******** Owner, 5 Star Appliance Repair *******************

Responded quickly.On time.Technician knew what he was doing.Cost was reasonable.I appreciated them.

Thank you, *****, for your outstanding 5-star review! We greatly appreciate your kind words. Our commitment to responding promptly, arriving on time, and providing skilled technicians is central to our service philosophy. We understand the importance of reasonable pricing and aim to ensure your complete satisfaction. Should you ever require assistance in the future, please don't hesitate to get in touch. Your support means the world to us!Best regards,********

Problem diagnosed. Expensive repair. Bought new fridge. Will never buy a ******* appliance again. ******* fridge was only 4 years old. Vitality was early, efficient and thoroughly explained the problem. Would highly recommend 5star.

Dear *******,Thank you for taking the time to share your feedback and leaving us a 5-star review. We truly appreciate your honesty and understanding regarding the situation with your ******* appliance.We understand that sometimes repairs can be costly, and in certain cases, replacing the appliance might be the more practical choice. We're glad to hear that **************, Vitality, provided you with an efficient diagnosis and thoroughly explained the problem.While we regret the inconvenience you faced with your ******* appliance, we're delighted that you would highly recommend 5 Star Appliance Repair. Should you ever require our services in the future or have any questions, please feel free to reach out. We're here to assist you.Warm regards,********

Five Star Appliance Repair is unable to repair refrigerator problems that require freon recharge. None of the company are accredited to offer this service. Five Star had to refer to another company that I knew nothing about. Otherwise they answer their phones promptly and courteously and show up when they say they will.

Dear *******,Thank you for taking the time to share your feedback. We truly appreciate your honest review and the opportunity to address your concerns.We apologize for any inconvenience you experienced regarding the refrigerator issue that required a freon recharge. We understand the importance of providing a comprehensive range of services to our valued customers. However, it's important to note that freon recharge falls under a specialized category that requires a different skill set and equipment.At Five Star Appliance Repair, we are dedicated to delivering top-quality service in areas where we excel, such as diagnosing and addressing a wide range of refrigerator issues, except those related to freon recharge and compressor problems. We believe in transparency and providing our customers with accurate information about our service offerings.We're glad to hear that you found our customer service to be prompt, courteous, and reliable. Our commitment to being responsive and punctual remains unwavering.Should you encounter any other refrigerator or appliance-related concerns in the future, please don't hesitate to reach out. We would be more than happy to assist you with any issues that fall within our expertise.Once again, we apologize for any inconvenience and thank you for bringing this matter to our attention. We value your feedback and are constantly striving to improve our services.

Vitality was right on time, clear when discussing the job, fast, and he fixed my oven very quickly leaving my kitchen clean and he was also very knowledgeable. I will absolutely call 5 Star again.

Thank you, *****, for your outstanding 5-star review! We greatly appreciate your feedback and are delighted to hear about your positive experience with **************, Vitality. Punctuality, clear communication, and fast service are pillars of our company, and it's wonderful to know that Vitality exemplified these qualities during your oven repair. We take pride in leaving your kitchen clean and tidy after completing the job. Additionally, Vitality's extensive knowledge allows ** to address issues efficiently and effectively. We're thrilled that you're satisfied with the results and that you plan to rely on 5 Star Appliance Repair in the future. Your recommendation means a lot to us, and we're committed to providing you with the same level of expertise and care for any future needs. If you have any further questions or require our services, please don't hesitate to reach out. Thank you, *****, for choosing 5 Star Appliance Repair and for taking the time to share your positive feedback!

**** was my repair man. He was very courteous, well dressed and mannered, and helpful. He was also punctual and experienced. Would recommend this business.

Thank you for your excellent 5-star review! We're thrilled to hear about your positive experience with our repair technician, ****. Courteous and professional service is a top priority for **, and we're glad that **** met your expectations with his well-dressed appearance and helpful demeanor. Punctuality and experience are essential qualities we value in our team, and we're glad **** demonstrated those traits during your service appointment. Your recommendation means a lot to us, and we greatly appreciate your support. Should you require any further assistance or have any questions, please don't hesitate to reach out. Thank you once again for choosing our business, and we look forward to serving you in the future.

The technician **** solved a seemingly unsolvable problem that other companies said could not be fixed. I've used them twice, **** again, and would use them again.

Thank you, ****, for your fantastic 5-star review! We're thrilled to hear that ************** **** was able to solve a problem that seemed unsolvable and that other companies couldn't fix. Our team takes pride in their expertise and determination to find solutions for our customers' appliance repair needs. We're delighted that you've chosen our services not just once, but twice, with **** providing exceptional service both times. Your trust and satisfaction mean a lot to us, and we appreciate your continued support. Should you ever require our assistance again in the future, please don't hesitate to reach out. We'll be more than happy to provide you with the same level of professional and reliable service. Thank you again for your kind words and for choosing us as your trusted appliance repair company.