Business ProfileforOmni Pool Builders and Design, LLC

I signed a contract in March of this year. The job was to include completion of a wall, new tile around my pool, a fire pit, and installation of a solar heating unit. I found out in June that they could not complete the solar heater because it was too close to my neighbor's property line. We decided to move forward with an electrical heat pump. I was told this would be less than the solar heating option, it was not. My pool pump is new. It worked perfectly until they installed the heat pump. First I was told it didn't work correctly because the electrical panel had not been installed yet. This was installed about three weeks ago. It still didn't work. Then I was told I needed a new filter at an additional cost of $2800. Then I was told I needed the filter lines blown out. I had my regular pool service PoolChlor come over to do that and they informed me that there was a filter side leak which is why there is no flow to the pump. It took Ventura another week to "fix" this with "glue" and it is still not working. Additionally there is an unsightly rust stain on my new tile, and broken tile on my stairs. They have done a really half assed job and I did not get to use my pool for the entire summer. I want the leak fixed TODAY, the job completed, and the $2800 for the filter I did not need refunded.