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Find a Location

Bancroft & Associates has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBancroft & Associates

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/23/2009

    Years in Business: 49

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Welcome to Bancroft and Associates, Tucson's oldest, largest and most respected property management company. Bancroft and Associates can tailor property management services to fit your needs.

    Products & Services

    Real estate brokerage and property management.

    Business Details

    Location of This Business
    4884 E Broadway Blvd, Tucson, AZ 85711-3610
    BBB File Opened:
    6/1/1992
    Years in Business:
    49
    Business Started:
    12/1/1974
    Business Incorporated:
    12/12/1974
    Accredited Since:
    12/23/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CO000191000 for this business, issued by Arizona Department of Real Estate. The expiration date of this license is 10/31/2070.

    These agencies may include:

    Arizona Department of Real Estate

    400 W Congress St STE 523

    Tucson AZ 85701

    (602) 771-7799

    https://www.re.state.az.us

    Type of Entity:
    Corporation
    Alternate Business Name
    • Rooker Realty, Inc.
    Business Management
    • Mr. Glenn Bancroft, Owner/Broker
    • Mr. Sterling Bancroft
    Contact Information

    Principal

    • Mr. Glenn Bancroft, Owner/Broker
    • Mr. Sterling Bancroft

    Customer Contact

    • Mr. Sterling Bancroft
    Additional Contact Information

    Fax Numbers

    • (520) 881-2271
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/19/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I originally paid a $1375 security deposit to Bancroft at the start of my tenancy in September of 2016. $775 dollars plus a $600 returnable pet deposit made up this amount. I was a conscientious tenant and made certain that the unit was cleaner than I found it when I moved in. I thought about taking photos, but faultily thought that the unit was in such good shape, what was there to take photos of? My security deposit was retuned with a $103 payment and a list of deductions that I found stunning in their ludicrousness and inaccuracy. After writing Bancroft to dispute the charges with justification I received a letter back further justifying the charges with no intent on making changes to the deductions. I intend to take this dispute further, as I believe that Bancroft is not acting in good faith.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Evan W

    1 star

    05/11/2021

    I see many postings online from this company for rental properties around Tucson, and after applying for one over 2 weeks ago, I am still seeing new advertisements posted on the same property. Maybe it's totally legal for them to collect as many non refundable applications for each property as they want, but they are obviously ignoring or disapproving most of these applications.. I called them to ask about the approval process and they clearly stated they collect multiple applications and compare them until they find the best applicant to approve.... The problem I have with this company is they are clearly taking money from people who need good housing fast and then blowing off the low income applicants as they continue to receive more.... It seems like if your low income expect to become $50 more poor for each adult that applies.... The rating and reviews of this company speak for themselves, but it just seems very morally wrong how they accept application fees for an indefinite amount of time only to keep needy families waiting and wondering how long to find out someone else got approved.... OH one other thing they offer RIGHT AWAY to unsuspecting applicants... "Don't worry if you don't get approved this time, your application is good for 30 days at any of our other properties!!" Total scam... Please people do not become a victim and do not apply here unless you are WAY over the requirements...

    Local BBB

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