BBB Accredited Business since 07/01/1999
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Complete Retail and Commercial Automotive Service and Repair Company with 12 Tucson area locations.
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A BBB Accredited Business since 07/01/1999
BBB has determined that BRAKEmax Car Care Centers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised BRAKEmax Car Care Centers' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||10|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on BRAKEmax Car Care Centers
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
BRAKEmax Car Care Centers was a Customer Excellence Award finalist for the 2014 Better Business Bureau Torch Awards. The BBB Customer Excellence Award recognizes businesses that have outstanding customer service programs and a history of exceeding customer expectations. This award is open only to BBB Accredited Businesses.BBB file opened: 12/19/1997Business started: 02/11/1997
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Raymond Pisciotta (President)Customer Contact: Mr. Michael Nicholson (General Manager)Mr. Don Allred (Manager)Mr. Keith Cullen (Manager)Ms. Juanita Davison (Customer Service Manager)Mr. Oscar Gill (Manager)Mr. Jared Goss (Manager)Mr. Jeff Graser (Comptroller)Mr. Bruce Hunker (Manager)Mr. Leroy Ingram (Manager)Mr. JJ Jimenez (Manager)Mr. Nic Paulos (Accounting Manager)Mr. Ryan Peppitoni (Manager)Mr. Tim Sisk (Manager)Mr. Jonathon Vermilye (Manager)Mr. Jamey Weber (Manager)Mr. Bob Wolf (Manager)
Number of Employees
Auto Repair & Service, Lubricating Service - Automotive, Engines - Rebuild & Exchange, Engines - Fuel Injection Service & Parts, Brake Service, Auto Air Conditioning
Products & Services
Complete Automotive Service and Repair
Lube Oil & Filters
Shocks & Struts
Batteries & Charging
Belts & Hoses
Steering & Suspension
Hours of OperationMon: 07:30 AM to 05:30 PMTue: 07:30 AM to 05:30 PMWed: 07:30 AM to 05:30 PMThu: 07:30 AM to 05:30 PMFri: 07:30 AM to 05:30 PMSat: 07:30 AM to 05:30 PMSun: Closed
Refund and Exchange Policy
We offer a minimum 90 day warranty on parts.