BBB Accredited Business since 05/30/2003
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Olde Towne Remodeling & Restoration (formerly Olde Towne Windows) is your family-owned, local source for high quality windows, doors, vinyl siding, and much more. We have expanded our offerings to include professional renovation and restoration work.
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A BBB Accredited Business since 05/30/2003
BBB has determined that Olde Towne Remodeling & Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Olde Towne Remodeling & Restoration's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Olde Towne Remodeling & Restoration
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: December 1986, OH
Contact InformationPrincipal: Mr. Charles Hemker (President)
Number of Employees
Windows - Installation & Service, Screen Enclosures, Windows - Egress, Windows - Vinyl, Windows - Wood, Windows, Windows & Doors - Installation & Service, Storm Windows & Doors, Screens - Door & Window, Doors - Cellar/Basement/Bilco, Doors - Rolling, Doors - Industrial, Doors - Vinyl, Doors - French, Doors - Installation, Doors - Patio, Doors, Siding Contractors, Patio, Porch & Deck Enclosures, Deck Builder, Patio Builder, Patio & Deck Builders, Doors - Repair
Products & Services
We are a full-service general contractor offering windows, both new and replacement, vinyl siding, doors, patio enclosures, roofs, exterior remodeling & renovation, and kitchen and bath remodeling.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview