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Find a Location

Amazon Roofing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmazon Roofing

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/17/2013

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    PO Box 615, Toledo, OH 43697
    BBB File Opened:
    7/17/2013
    Years in Business:
    10
    Business Started:
    6/13/2013
    Business Started Locally:
    6/13/2013
    Business Incorporated:
    6/17/2013
    Accredited Since:
    7/17/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Contact Information

    Principal

    • Mr. Robert Ferencz Jr., Owner

    Customer Contact

    • Mr. Robert Ferencz Jr., Owner
    • Ms. Melisa Ferencz, Owner
    • Mr. Jerry Ramirez, Field Supervisor

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/15/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    I have an ongoing problem with Amazon Roofing. I have damage to my masonry chimney and also damage to masonry on the end of the house. My concrete driveway is cracked from unloading bundles of shingles. My living room ceiling is damaged from water and so is my garage ceiling. Trim around my living room bay window is damaged also. I paid Amazon $10,000.00 to do a complete roof tear off and replacement with the chimney getting new flashing. I have a 10 year no leak guarantee. The chimney leaked into the living room and garage every time it rained from the time of installation. . I put a tarp over my chimney December 18, 2021 after being told that no crew was available. At that time I told amazon not to go on my property. They have damaged enough already and I cannot afford to have them mess more of my home up. Amazon has been out to repair this problem 5 times. The problem is because the old chimney flashing was not replaced. I found this out the third time they were out here to fix the leak. I asked *****, the crew leader if the flashing had been replaced? ***** said, " no it looked good." At this point I have thousands of dollars in damage due to sloppy workmanship and cutting corners. One complete side of my chimney is now coated with silicone and sheet metal. They were paid to put new flashing around my chimney and they did not. They did not do as there were supposed to in the contract. I have damage and leaks. I paid for a new roof not something that has been repeatedly patched. I want my money back for Amazon failing to abide my the contract and I want Amazon to Pay for all of the damage done to my home. My house was just about done, new windows, new drive way, chimney tuck pointed with a new crown.
    Read More

    Customer Reviews

    25 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Heather B

    5 stars

    01/05/2024

    Amazon Roofing has been amazing to work with! I contacted them because I needed my old chimney knocked down due to a leak. They came out same day for the estimate and returned to complete the job less than a week later. They have been very responsive and knowledgeable. They explained everything that I had questions on. I appreciate the excellent service and quick completion! Highly recommend Amazon Roofing!

    Amazon Roofing Response

    01/07/2024

    Thank you

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

    BBB Reports On

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