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            Business ProfileTree Monkeys

            Tree Service
            BBB accredited business

            Contact Information

            1508 Byron Pl

            O Fallon, MO 63366-1577

            (314) 403-9379

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            Get a Quote

            Customer Reviews

            4.97/5

            Average of 32 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/7/2021

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Tree Care

            Business Details

            Location of This Business
            1508 Byron Pl, O Fallon, MO 63366-1577
            BBB File Opened:
            12/30/2013
            Years in Business:
            14
            Business Started:
            6/1/2009
            Business Started Locally:
            6/1/2009
            Business Incorporated:
            11/21/2014
            Accredited Since:
            12/7/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Tree Monkeys Tree Care
            Business Management
            • Michael Smothermon, Owner
            Contact Information

            Principal

            • Michael Smothermon, Owner

            Customer Contact

            • Michael Smothermon, Owner
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to hire a reputable arborist or tree service company

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/02/2021

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I paid the company $1,000 on April 2, 2021 to trim a tree. At the time of the quote, I expressed my concern over the weight of their truck on my driveway, but the owner (Jon) assured me it would be fine. 2 slabs of my concrete driveway were cracked. When I contacted him he said they would take care of it, and even asked me to get a quote, which I did. They said that quote was too high, so they would get their own. That was on May 11. They have not returned any of my attempts to contact them.
            Read More

            Customer Reviews

            32 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Gwen E

            03/01/2024

            These guys are the best!!!!!!! We just had several large trees removed from from our property. This company handled it extremely well. Wonderful crew, exceptional equipment, and excellent clean-up. Man, they got the job done in no time! I highly recommend them.

            Tree Monkeys Response

            03/05/2024

            We appreciate the work! It was a pleasure to work for you! Thanks again!
            Read 31 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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