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          Sona Travel has 1 locations, listed below.

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            • Sona Travel

              13739 Olive Blvd Chesterfield, MO 63017-2601

            Business ProfileSona Travel

            Travel Agency

            Contact Information

            13739 Olive Blvd

            Chesterfield, MO 63017-2601

            (314) 576-6654

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            13739 Olive Blvd, Chesterfield, MO 63017-2601
            BBB File Opened:
            3/9/2007
            Years in Business:
            25
            Business Started:
            1/1/1999
            Business Started Locally:
            1/1/1999
            Additional Contact Information

            Fax Numbers

            • (314) 576-6653
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/17/2021

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Date of Transaction: April 7th 2021 Amount paid: $ 1260 Nature of request: Help get my refund back from the airlines (AirIndia) I requested Sona Travels to cancel my AirIndia tickets on April 13th due to rising COVID cases in India. Mr. Kumar from Sona Travels has taken no responsibility to help me get the refund. On my last call with him he was rude, unprofessional, belligerent, and called me a 'Nasty Indian'. He has not returned my calls or made any attempt to help me get a refund. As you can see from one of the attachments, a simple request like asking to send an email confirming he cancelled the ticket was ignored. He insisted I use Zelle to pay him; according to him "....when AirIndia pays me, you will see the amount credited to your account..." AirIndia PNR #: ***** E-ticket booking #: *** ********** 61 Because I have not had success with Mr. Kumar from Sona Travels in getting my refund or any response for that matter, I'm requesting BBB to please help Thanks in advance!

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Rajshree B

            10/06/2023

            Very unprofessional travel agent. I wouldn't recommend using his service.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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