Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Pasta House Co has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Pasta House Co

      700 N New Ballas Rd Creve Coeur, MO 63141-6716

    • The Pasta House Co

      15601 Manchester Rd Ellisville, MO 63011-2203

    • The Pasta House Co

      6214 S Lindbergh Blvd Saint Louis, MO 63123-7802

    • The Pasta House Co

      2539 S Brentwood Blvd Brentwood, MO 63144-2308

    • The Pasta House Co

      8831 Ladue Rd Clayton, MO 63124-2045

    Business ProfileforThe Pasta House Co

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Restaurant

    Products & Services

    Family-oriented Italian restaurants serving up pastas, pizzas & entrees.

    Business Details

    This is a multi-location business.

    Find a Location

    The Pasta House Co has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Pasta House Co

        700 N New Ballas Rd Creve Coeur, MO 63141-6716

      • The Pasta House Co

        15601 Manchester Rd Ellisville, MO 63011-2203

      • The Pasta House Co

        6214 S Lindbergh Blvd Saint Louis, MO 63123-7802

      • The Pasta House Co

        2539 S Brentwood Blvd Brentwood, MO 63144-2308

      • The Pasta House Co

        8831 Ladue Rd Clayton, MO 63124-2045

      Location of This Business
      700 N New Ballas Rd, Creve Coeur, MO 63141-6716
      BBB File Opened:
      12/16/1997
      Years in Business:
      50
      Business Started:
      1/1/1974
      Business Started Locally:
      1/1/1974
      Business Incorporated:
      1/1/1974
      Type of Entity:
      Corporation
      Alternate Business Name
      • Pasta House Co
      Hours of Operation

      Primary

      M:
      11:00 AM - 8:00 PM
      T:
      11:00 AM - 8:00 PM
      W:
      11:00 AM - 8:00 PM
      Th:
      11:00 AM - 8:00 PM
      F:
      11:00 AM - 9:00 PM
      Sa:
      11:00 AM - 9:00 PM
      Su:
      11:00 AM - 8:00 PM
      Business Management
      • Sam Garanzini, Senior Vice President
      • Jen Duerfahrd, Director of Marketing
      • John Harris, CFO
      • Mr. Roger Bastar, Site Manager
      Contact Information

      Principal

      • Sam Garanzini, Senior Vice President
      • Jen Duerfahrd, Director of Marketing
      • Mr. Roger Bastar, Site Manager

      Customer Contact

      • Sam Garanzini, Senior Vice President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/09/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      TRANSACTION WAS SUNDAY SEPT.5 2021, MY WIFE AND I CELEBRATED OUR 30TH WEDDING ANNIVERSARY SUNDAY AND WENT TO THE OFALLON,MO. PASTA HOUSE. WE HAVE BEEN EATING PASTA HOUSE AT LEAST 30 PLUS YEARS AND NEVER HAD A BAD MEAL, UNTIL NOW!!!! WE ORDERED AN ARTICHOKE AS AN APPETIZER, IT LOOKED OLD AND WAS VERY DISTASTEFUL, I ORDERED A SMALL SALAD THAT WAS SOAKED IN OIL AND HAD LOTS OF BROWN ROTTED LETTUCE THAT WAS AWFUL, BOTTOMLINE IS WE BOTH GOT DEATHLY SICK FOR 3 DAYS AND I HAVE TRIED AT LEAST 8 TIMES TO GET A HOLD OF SOMEONE THAT WORKS THERE AND THEY STILL HAVENT CONTACTED US. WE WILL NEVER GO BACK THERE AND WILL WORK OVERTIME BAD MOUTHING THIS NASTY RESTAURANT, SINCE KIM TUCCI PASSED AWAY THE PLACE WENT RIGHT INTO THE GUTTER.....WE SPENT 47.00 AND I WANT MY MONEY BACK, I DONT WANT GIFT CERTIFICATES OR MEAL CREDITS, I WILL NEVER EAT THAT SEWAGE AGAIN!!!!
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kat G

      2 stars

      06/07/2022

      Pasta Alfredo was like soup not sauce. Bowl of plain noodles with a few tables of olive oil (and way too much oil) costs $14.00. ***** the manager was not flexible at all!!! His response was "we have to make money" and "the olive oil is good olive oil that's imported." I could have bought several boxes of pasta and a small bottle of imported olive oil for $14. Had we known plain noodles costs the same as full blown mosticcioli we wouldn't have ordered it in the first place. Our server on the other hand was great.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.