Business ProfileforMr. Rooter Plumbing

9/22/22 I had a plumber come out. Within 5 minutes he was gone & said the job was done. By the 2nd toilet flush he already had the cap on & packed out by the time I got outside of my small home after flushing the toilet for him. Ive always had past plumbers run the water & flush the toilet many times to get a lot of water going before they left. So this was not common. He said it was fixed & hes the professional so he left. As soon as he left realized the issue wasnt fixed as the washer was turned back on up which was full of water. Called many times & left voicemails was ignored, never returned. Business is 24/7. finally got through to somebody on the next morning. The office manager told me I'd have to pay another whole other fee of $239.50, like I paid the night before. Claimed her plumber fixed the issue & it was baby wipes. No way it was baby wipes. We never flushed wipes in our home as my partner manages a apartment complex & they have issues with people doing that there. We havent had wipes in the house at all for 5 years. She proceeded to tell me I was lying & her plumber fixed it that they'd come back out but I had to pay the whole fee again. I tried telling her the story of what happened & she kept talking over me & wouldnt listen. I asked her to stop talking for a moment & hear me out. She then got rude with me & told me to stop talking. She wanted to offer no help or no accountability for the job not being completed. It would be different if I would have called a month after they left or even the next week. But not less than 30 minutes to be ignored over & over. The plumber knew he didnt fix the job. Another local company came out with their camera, went right to the spot of issue & fixed it. They also pointed out they personally knew the plumber & guessed what I was told was the issue. He said that plumber has been known to say that MANY TIMES.job was never finished that was paid for. Let me know if any documents are needed. Receipts from other plumber?