Customer ReviewsforiRestore STL, LLC

iRestore STL is amazing!! The company leads with heart ?My roof was damaged and needed repair, I personally couldn't afford to replace my roof,Im a widow and I had alot on my plate to be expected, the iRestore team came in full force and took care of everything, im extremely greatful they lead with compassion and Professionalism ,their work is amazing in all aspects...greatful ??thank you ********************* and your team for all you do for the community...also thank you and your team for also during the summer storms when my daughter had damage in the middle of the night ,your team Immediately responded to her home , your quick response saved further damage to her home ... so greatful to iRestore STL ?

Thank you for the great feedback.We appreciate it!

I can't give them a zero, but I would if I could. They tried to overcharge me more than once.They tried to tell me I didn't need a permit and then they used UNLICENSED SUBCONTRACTORS to do the work.They sent me a FAKE LICENSE from the subcontractor. The Attorney General and the ******** ********** of ************ Licensing has been sent a complaint on this company.The city of Belleville has lots thousands of dollars in revenue because they didn't get permits. And they claim they are Insurance Specialists. They never once contacted my insurance company except to send them a bill.Then they refused to supply me with the Sworn Statement that's required by the State of ********. They missed the **** all the way down the line when it cam to professionalsim - telling me in an e-mail that I am "not special" and then tried to intimidate me with their attorney.They finally realized they were not following the law and dropped everything, but not without a headache and then he posted on his own personal ******** page raising the middle finger, i guess, to make his point?Check out his personal record of DUI's and Domestic Disturbance from St. Clair County, ********.This "man" is childish and completely unprofessional.

Dear ***,In regards to all your attacks on multiple platforms. Here is my reply. My company was the victim of fraud by a contractor which that company was turned in. Secondly we mad you whole and wiped away any outstanding balance you had and have fully warrantied your system. Your roof was reinspected by the city and they confirmed your home was done perfectly. These attacks after the fact and after all we did to help you symbolize what kind of an individual we are dealing with. We wish upon you no malice and I will be dealing with the contractor in question and so will the state. You have taught me when a person show there colors out the gate like you have to cut bait and reserve the right to not do business with them. Best of luck and enjoy your beautiful roof. PS did you return the money back to the insurance company that you didnt have to pay? if not that is a felony.

iRestore was a breeze to work with. **** came out and inspected our roof and told us that in his opinion, we would need a new roof due to a recent hail storm. He submitted the report and photos to our insurance company and when they contacted us to make the appointment for the insurance adjuster to come out to inspect our roof, **** made sure to meet him here at our home. iRestore coordinated everything with the insurance company and made it a very easy process. Everything went exactly as we were told that it would. The shingles were delivered on time, the dumpster was delivered on time, and the job was completed on time. We were concerned about debris and nails, but the crew was extremely professional, and there was absolutely no debris or trash left anywhere on our property. The roof looks incredible. We have seen several homes in our neighborhood that had roofs installed at the same time as ours, and the level of quality and work ethic of the crew that **** uses is top notch. On a side note, **** (the owner) suggested a black drip edge for our roof, in lieu of the white that had been installed originally. We decided to trust his suggestion, and we are thrilled with how it looks on the house. It really stands out and makes the roof line POP! We highly recommend this company. They are true professionals!

Thank you for the honest feedback. I will let **** know about your experience and praise. Thanks again!

We had an old roof and a leaking ceiling for a home that we rent out in *****. We live in near ******* so it was hard taking care of all the issues from a distance. But this company made it an easy process. They helped to handle everything from beginning to end with the insurance claim. I cannot say enough about **** very friendly and helpful. Answered all of my questions and concerns and was very patient with me since we were not in the area. I would definitely recommend this company. They definitely know how to get the job done !

Thank you for the county review we appreciate the business it was a pleasure working with you I hope you are pleased with the service. God bless.

I had some storm damage. I got some company recommendations to contact. iRestore STL came out the same day I called. I called two other companies but they did not show up to look at my roof. They helped to work with the insurance company and gave me ample time to deal with (and supported) disputes on some insurance rulings. We got everything finalized right before Christmas. The roof looks spectacular and the communication was prompt when contacting for updates. The best Christmas present was getting a call saying everything was taken care of.

Thank for the business ********* your house turned out amazing sorry for the delayed response it's been minutes since I got on the BBB we appreciate your honesty and the time it took for you to go here and tell your story. Thank you again

The team at iRestore did excellent work on my mom's house. They were quick to answer her initial call and come out for an assessment on the storm-damaged, leaking roof. During each step of the way, they were very friendly, helpful, and did not pressure her to make decisions she wasn't comfortable with. Less than a week after ordering, the supplies were delivered and installation started a few days later (due to a rain delay). The removal of the old roof and chimney and installation of the new roof only took two days, working until dark to get it done.I'm extremely grateful to the team for making a stressful situation go as smooth as possible for her!

Thank you, ****, for the kind review it is important to know that we're happy to work and have nothing to hide with this company we definitely take care of our elderly, and it was a pleasure working with you on this project thank you for your honesty if there's anything you need, please feel free to contact me directly sincerely,****

**** worked with us thought out the whole process. He answered any and all questions we had. He even came out the week before to put a tarp up so the rain wouldn't do anymore damage. And it comes with a great warranty. The cost was very reasonable. But the work that was done was nothing less than perfect. He even used some of his own material to help offset some of the cost. **** is a great person. And his crew was professional and curious. They got the entire roof completed and looking amazing in less than a day and we couldn't be happier.

Thank you care for taking the time out of your day to come here and tell your story about your experience with our company we appreciate it and we value your business. I apologize for the delayed response.