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          Find a Location

          Veterans United Home Loans has 66 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Veterans United Home Loans

              1400 Forum Blvd Ste 18 Columbia, MO 65203-1997

              BBB Accredited Business

            • Veterans United Home Loans

              107 Center Pointe Dr Clarksville, TN 37040-8424

              BBB Accredited Business

            • Veterans United Home Loans

              4103 Madeline Dr Ste 106 Augusta, GA 30909

              BBB Accredited Business

            • Veterans United Home Loans

              7302 Abercorn St Ste 1A Savannah, GA 31406-2436

              BBB Accredited Business

            • Veterans United Home Loans

              3512 Paesanos Pkwy Ste 103 Shavano Park, TX 78231-1247

              BBB Accredited Business

            Business ProfileVeterans United Home Loans

            Mortgage Broker
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Consumers should take into consideration the company's size in relation to its complaint volume.  BBB has determined that the complaints received against Veterans United Home Loans are normal for its industry and the company has been responsive to all concerns brought to its attention. 
            See all additional business information

            Contact Information

            1400 Forum Blvd Ste 18

            Columbia, MO 65203-1997

            Visit Website
            (800) 884-5560

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            Customer Reviews

            4.81/5

            Average of 1,874 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            166 complaints closed in last 3 years

            45 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/9/2004

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Home Loans

            Business Details

            This is a multi-location business.

            Find a Location

            Veterans United Home Loans has 66 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Veterans United Home Loans

                1400 Forum Blvd Ste 18 Columbia, MO 65203-1997

                BBB Accredited Business

              • Veterans United Home Loans

                107 Center Pointe Dr Clarksville, TN 37040-8424

                BBB Accredited Business

              • Veterans United Home Loans

                4103 Madeline Dr Ste 106 Augusta, GA 30909

                BBB Accredited Business

              • Veterans United Home Loans

                7302 Abercorn St Ste 1A Savannah, GA 31406-2436

                BBB Accredited Business

              • Veterans United Home Loans

                3512 Paesanos Pkwy Ste 103 Shavano Park, TX 78231-1247

                BBB Accredited Business
              Location of This Business
              1400 Forum Blvd Ste 18, Columbia, MO 65203-1997
              BBB File Opened:
              8/11/2004
              Years in Business:
              21
              Business Started:
              11/1/2002
              Business Started Locally:
              11/1/2002
              Business Incorporated:
              11/19/2002
              Accredited Since:
              8/9/2004
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Mortgage Research Center LLC
              • VA Mortgage Center.com
              • Veteran Loan Center
              Additional Contact Information

              Fax Numbers

              • (573) 876-6051
                Primary Fax
              • (573) 876-6751
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              166 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/12/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Subject: Dispute of Unauthorized Hard Inquiries - Veterans UNI Dear *********** am writing to formally dispute several unauthorized hard inquiries that have appeared on my credit report from Veterans UNI. The details of the inquiries are as follows:Mortgage ************************ Inquiry on 12/07/2022 Mortgage ************************ Inquiry on 12/05/2022 Mortgage ************************ Inquiry on 11/08/2022 I did not authorize these inquiries, nor did I apply for any mortgage or related services that would justify them. These unauthorized inquiries have negatively impacted my credit score, causing undue harm to my financial standing.As a responsible consumer, I am requesting that the BBB assist in addressing this matter by contacting Veterans UNI on my behalf to have these inquiries removed from my credit report.Please find attached copies of my credit report highlighting the unauthorized inquiries. Additionally, I have included a copy of my identification and any necessary documentation to support my claim.I trust that the BBB will take this matter seriously and work to resolve this issue promptly. I appreciate your assistance in ensuring that these unauthorized inquiries are removed and that my credit report is corrected.Thank you for your prompt attention to this matter.
              Read More
              Read 165 More Complaints

              Customer Reviews

              1,874 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robert B

              08/26/2024

              I made several calls to my loan agent and didnt received a call back for several months. When I decided to refi, I couldn't find my agent and went with another loan company. When I could advise VUL, they didn't seem to care. To make matters worse, they auto debited my account as the new company paid the loan off. They caused over $100 in over draft fees. When I called, I was told the loan was "in process". I called back a second time and was advised "I failed to cancel the autodraft". I asked for a supervisor to call me (never happened) but they did manage to charge me a nsf fee. Very unhappy and don't recommend this loan company.

              Veterans United Home Loans Response

              08/29/2024

              Hi ******************,I'm really sorry to hear about the trouble youve had trying to get in touch with us, and for the frustration caused by the auto-debit situation. This definitely isn't the experience we want for any of our clients, and I completely understand how upsetting this must have been, especially with those overdraft fees piling up.Its concerning that you didnt hear back after asking to speak with a supervisor, and my team would like to dig into what happened here. If you're open to it, could you reach out to my Client Advocate team so we can look into this further and see how we can help? You can reach us at ************** or ********************** We're in the office from 9 a.m. to 5 p.m. CST, but if those times don't work for you, just let us know, and well find a time that does.Thanks again for sharing your feedback, and I hope we can connect to make this right.Sincerely,****************, Client Relations Manager
              Read 1873 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

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