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Find a Location

Wells Fargo Advisors has 371 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wells Fargo Advisors

      1 N Jefferson Ave Saint Louis, MO 63103-2254

    • Wells Fargo Advisors

      1000 Broadway Ste 625 Oakland, CA 94607-4042

    • Wells Fargo Advisors

      402 E Main St Fort Wayne, IN 46802-1910

    • Wells Fargo Advisors

      6075 Poplar Ave #650 Memphis, TN 38119

    • Wells Fargo Advisors

      7100 Beneva Rd Sarasota, FL 34238-2804

    Business ProfileforWells Fargo Advisors

    Investment Security
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    166 complaints closed in last 3 years

    77 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Wells Fargo Advisors has 371 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wells Fargo Advisors

        1 N Jefferson Ave Saint Louis, MO 63103-2254

      • Wells Fargo Advisors

        1000 Broadway Ste 625 Oakland, CA 94607-4042

      • Wells Fargo Advisors

        402 E Main St Fort Wayne, IN 46802-1910

      • Wells Fargo Advisors

        6075 Poplar Ave #650 Memphis, TN 38119

      • Wells Fargo Advisors

        7100 Beneva Rd Sarasota, FL 34238-2804

      Headquarters
      1 N Jefferson Ave, Saint Louis, MO 63103-2254
      BBB File Opened:
      8/10/1971
      Years in Business:
      137
      Business Started:
      5/30/1887
      Business Started Locally:
      5/30/1887
      Type of Entity:
      Corporation
      Alternate Business Name
      • Wells Fargo Clearing Services
      • A.G. Edwards & Sons Inc
      • A.G. Edwards
      • Wachovia Securities
      Hours of Operation

      Primary

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 8:00 PM
      Business Management
      • Robert Bagby, Financial Advisor
      • Ms. Yvonne Trentman, Vice President
      • Mr. Tom Allen, Vice President
      • Benjamin Edwards III, Founder
      • Benjamin Edwards III, Founder/CEO
      • Danny Ludeman, President & CEO
      • Ms. Mary Atkin, Managing Director
      • Ms. Vanessa Cooksey, Director of Community Relations
      • Mr. Steve Swymeler, Director of Community Relations
      • Renee Adkins, Branch Manager
      • Jeff Jamieson, Team Leader
      • Davis Kowach, President
      Contact Information

      Principal

      • Ms. Mary Atkin, Managing Director
      • Davis Kowach, President

      Customer Contact

      • Renee Adkins, Branch Manager
      Additional Contact Information

      Fax Numbers

      • (314) 955-5547
        Primary Fax

      Phone Numbers

      Customer Complaints

      166 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/22/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On Monday, 3/18/24, I called this business and was told I could walk into any branch and make a bulk payment against my auto loan which would cover payments for the next 13 months.On 3/21/24 I walked into one of their branches, made the bulk payment and the bank officer at this branch also called Wells Fargo Auto and again, they confirmed the bulk payment could be applied as 13 future payments. The teller even noted that the payments were entered as "Regular Payments" not "Principal loan payments" as you'll see on the attached receipt. Today, 3/22/24, I logged into the account, and of course, they did not apply my payment as I requested. Instead, they split the payments into another format and are forcing me to make a payment in July of 2024. This is unjust, I was told twice (once on the phone, and once in front of one of their bank officers) that my bulk payment would be applied as 13 future payments and now they are switching their story around.
      Read More

      Customer Reviews

      36 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tony M

      1 star

      02/26/2024

      between the personal accounts and the mortgage this bank is horrible over charge and very prejudice I'm starting to really see it now

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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