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          Find a Location

          SSM Health St. Louis has 33 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSSM Health St. Louis

            Hospital
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1015 Corporate Square

            Saint Louis, MO 63132

            Visit Website
            (314) 768-8000

            Customer Reviews

            1.42/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            81 complaints closed in last 3 years

            56 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            SSM Health St. Louis has 33 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1015 Corporate Square, Saint Louis, MO 63132
              BBB File Opened:
              11/15/1985
              Years in Business:
              53
              Business Started:
              1/4/1971
              Business Started Locally:
              1/4/1971
              Alternate Business Name
              • St Mary's Health Center
              • SSM St. Mary's Health Center
              Business Management
              • Ms. Betty Lewellen, Director of Customer Service
              • Mr. Jim Connolly, Customer Service Specialist
              • Ms. Kathleen Becker, President/CEO
              • Ms. Kristen Johnson, Public Relations Specialist
              • Ms. Linda Habibi, Risk Manager
              Contact Information

              Customer Contact

              • Ms. Linda Habibi, Risk Manager
              Additional Contact Information

              Fax Numbers

              • (314) 768-8011
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              81 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/20/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              This is the second time this has happened. SSM Health at home will call and say that my health insurance has allowed me to recieve CPAP supplies that are covered under healthinsurqnce. They do not know which items are covered and they do not know what the over all cost (out of pocket) is. They tell me they will put together a list of items and the cost (if any) of all the items for my CPAP and call me back. They then never call back and send the list of items as an order to you. The last one cost me hundreds of dollars. I recieved this call for the 2nd time several months ago and they told me they will call me back and let me know the cost and they have not called back and if they did they never left a message. I just recieved a notice (email)I'm getting a package from SMM health that I did not ok. I made a call to them and of course no one answers the phone and I left a message. This is a fraudulent way to run a business. I want this to stop.
              Read More
              Read 80 More Complaints

              Customer Reviews

              12 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              John B

              01/10/2024

              SSM Health, ********* *************** (*********). I went in for an annual physical (Wellness visit) which my health care provider paid. However, SSM also charged me for an outpatient / office visit. After 2 months of phone calls and emails I have gotten nowhere with this fraudulent charge (about $200). The notes and paperwork from the visit list things that happened over 10 years ago and/or things that were discussed in previous wellness visits. I did not present any new issues or ask any questions. Nor did the doctor state at any time that the discussion was becoming part of a 2nd appointment. The charge is fraudulent, but I am tired of dealing with it. SSM gets an F for this one.
              Read 11 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

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